The player from Ukraine has been blocked without further explanation. The complaint was rejected because the player didn't respond to our messages and questions.
Casino MOSTBET) everything happened on a live broadcast
I went to the slot on the Thunderkick provider
and won 5500 we immediately decided to check this casino for honesty, because you indicated the rating is clearly not from this casino
after which my acc was blocked for no reason
but it's not scary this happens at all casinos
but! I passed full verification along before skype connection
And after that, no one has unblocked my account, 26 days have passed and all this I am going to put on display now I will do my best to give you a fair assessment of this sharashka office, they left me without winning knowing that there is a war in my country And with money now it is not easy! in general, for reliability, I make a screen recording so that my comment is not lost somewhere
My (id89601339) is from the account of this casino
Dear pudovpud,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you accumulated your winnings with or without an active bonus? Have you tried contacting the email address stated in the notification?
If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina