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All42,251Opened792Unresolved5,621Resolved13,361Rejected22,477
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Our verdict Unjustified complaint

Mr Bit Casino - Player’s bonus winnings were confiscated.

Closed Submitted: 02 Feb 2020
Disputed amount: €20
Safety Index 6.5 Above average
Our verdict Player stopped responding

Ares Casino - Player expressed distrust in the fairness of the casino software.

Closed Submitted: 02 Feb 2020
Disputed amount: €800
Safety Index 2.9 Very low
Our verdict Insufficient evidence from player

MaxBet Casino - Player expressed distrust in the fairness of casino games.

Closed Submitted: 02 Feb 2020
Disputed amount: €100
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Rich Casino - Player has withdrawal difficulties.

Closed Submitted: 31 Jan 2020
Disputed amount: R6,501
Safety Index 6.9 Above average
Our verdict Unjustified complaint

Boo Casino - Player’s winnings from bonus play have been forfeited.

Closed Submitted: 30 Jan 2020
Disputed amount: €2,300
Safety Index 6.0 Below average
Our verdict No reaction

Nordicasino - Player was accused of breaching the T&Cs.

Unresolved Submitted: 29 Jan 2020
Black points: 165
Disputed amount: €700
Safety Index 1.9 Very low
Our verdict Case closed

Winorama Casino - Player is unable to play anymore.

Resolved Submitted: 28 Jan 2020
Disputed amount: 50 CHF
Safety Index 3.1 Very low
Our verdict Player stopped responding

V.Vegas Casino - Player’s money disappeared.

Closed Submitted: 27 Jan 2020
Disputed amount: €4,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

Planet 7 OZ Casino - Player is waiting for his documents to be verified.

Closed Submitted: 26 Jan 2020
Disputed amount: A$200
Safety Index 7.9 Above average
Our verdict Justified complaint

Stakers Casino - Player’s winnings were voided, and the account closed.

Unresolved Submitted: 26 Jan 2020
Black points: 2,203
Disputed amount: €2,000
Safety Index 4.0 Low
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