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All42,251Opened793Unresolved5,621Resolved13,361Rejected22,476
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Our verdict Unjustified complaint

All Spins Win Casino - Player’s winnings from a bonus were confiscated.

Closed Submitted: 26 Jan 2020
Disputed amount: A$1,800
Safety Index 3.0 Very low
Our verdict Player stopped responding

CMD368 Casino - Player cannot withdraw his winnings from a bonus.

Closed Submitted: 25 Jan 2020
Disputed amount: 4,000 RM
Safety Index 3.7 Low
Our verdict Case closed

Spicy Spins Casino - Player is complaining he cannot withdraw his winnings.

Resolved Submitted: 25 Jan 2020
Disputed amount: £1,002
Safety Index 3.7 Low
Our verdict Justified complaint

Nordicasino - Player is complaining about the maximum bet rule.

Unresolved Submitted: 24 Jan 2020
Black points: 879
Disputed amount: €2,000
Safety Index 1.9 Very low
Our verdict Player stopped responding

Surf Casino - Player cannot access the casino’s website.

Closed Submitted: 23 Jan 2020
Disputed amount: €31
Safety Index 8.2 High
Our verdict No reaction

Zeon Casino - Player cannot withdraw his money.

Unresolved Submitted: 23 Jan 2020
Disputed amount: $10
Safety Index 6.2 Below average
Our verdict Player stopped responding

Betika Casino - Player didn’t receive his withdrawal.

Closed Submitted: 22 Jan 2020
Disputed amount: €1,500
Safety Index 9.8 Very high
Our verdict No reaction policy

HITLOTO Casino - Player cannot withdraw his money.

Unresolved Submitted: 22 Jan 2020
Black points: 91
Disputed amount: 8,000 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

Thebes Casino - Player is experiencing a problem with his deposit.

Closed Submitted: 21 Jan 2020
Disputed amount: $425
Safety Index 6.1 Below average
Our verdict Unjustified complaint

Casoo Casino - Player’s winnings were confiscated, and his account blocked.

Closed Submitted: 21 Jan 2020
Disputed amount: €2,000
Safety Index 8.6 High
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