Gale & Martin Casino Review

Name: Gale & Martin Casino Review
Item: Gale & Martin Casino
Rating: 4.4
Author: Zuzana Safran

Casino closed

Gale & Martin Casino has been closed and no longer operates.

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4.4/10Safety Index Low by Casino Guru

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Gale & Martin Casino Review

Casino closed

Gale & Martin Casino has been closed and no longer operates.

Browse recommended casinos

Show company details

Owner Vega World Solutions N.V.

Established 2017

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (GCB)

OverviewUser reviews8Safety Index explainedDiscussion1

Casino closed

Gale & Martin Casino has been closed and no longer operates.

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Warning:Unfair maximum win rule based on the total amount of deposits

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

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Gale & Martin Casino Review

We've thoroughly reviewed Gale & Martin Casino and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Gale & Martin Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 405 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Gale & Martin Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Gale & Martin Casino appears on 4 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.

Based on the information we've collected and assessed in our Gale & Martin Casino review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

No jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (7)

English customer support

All languages (7)

English live chat

All languages (7)

Game providers
Show all (39)
Game providers (39)

Positives

Very friendly support
Good selection of games
Bitcoin accepted

Negatives

Withdrawal is limited to 10x of the deposited amount
Maximum bet allowed for playing with deposit funds is 29% of the current deposit balance
Minimum withdrawal is €100
Live chat support is not available 24/7
Not all game providers are available for all countries
Casino reputation was not so good between 2011 and 2013

Interesting facts

Small casino popular in Europe

Author & Guarantor: Zuzana Safran Last updated: 30 Jan 2024 Anything incorrect or missing? Let me know

Gale & Martin Casino bonuses

Browse all bonuses offered by Gale & Martin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Gale & Martin Casino

This is a place to share experience with Gale & Martin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 8 users

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Casino Guru

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Safety Index of Gale & Martin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Gale & Martin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.4/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Warnings

Warning:Unfair maximum win rule based on the total amount of deposits

Unfair terms and conditions

This casino limits the amount of money players can win when playing with real money (without a bonus).
This casino forbids certain betting patterns or strategies (even when playing without a bonus) and has used this rule against players before.

Other factors

Low withdrawal limit: €5,000 / month

Complaints about Gale & Martin Casino and related casinos (8)

8All0Opened3Not solved0Solved5Rejected

Complaints directly about Gale & Martin Casino

Case closed Our verdict

Player stopped responding

Disputed amount: £150

The player's withdrawal is delayed.

The player requested a withdrawal on the 13th of July, 2022, and she complained about a delay. The casino provided us with the information that the withdrawal request was issued as refunds to the player's card and it could take 30 days due to the ongoing processes on the processor's and processing banks' sides. The complaint was rejected because the player did not respond to our messages and questions.

Read moreRead less

Submitted: 30 Jul 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €2,500

Player’s bonus has been activated automatically without her consent.

The player from United Kingdom had a bonus added to her account automatically. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 16 Nov 2020

Unresolved Our verdict

Uncertain case, passive regulator

Black points: 75

Disputed amount: £1,410

Winnings not paid.

The player made a deposit and played with a bonus. After fulfilling the wagering requirements he requested a withdrawal. He made another deposit, started to win, and canceled the withdrawal request. He then requested a bigger withdrawal, however it was rejected and the player was paid only 90GBP out of 1500GBP. The player didn't mention the exact reason why his withdrawal got rejected and the casino didn't discuss this case.

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Read more on: thepogg.com Submitted: 11/2019

Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

Player’s struggling to complete KYC verification.

The player from Germany is having difficulties withdrawing his winnings due to incomplete verification. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 14 Aug 2020

Case closed Our verdict

Player stopped responding

Disputed amount: £1,834.69

Player complains about attempted unauthorized deposit.

The player from United Kingdom is complaining about an attempted unauthorized transaction in his bank account. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 24 Jul 2020

Case closed Our verdict

Unjustified complaint

Disputed amount: €2,200

Player’s bonus winnings have been capped.

The player from United Kingdom had her bonus winnings capped. After a closer examination, we rejected this complaint as unjustified.

Submitted: 03 Jun 2020

Unresolved Our verdict

No reaction, passive regulator

Black points: 330

Disputed amount: €5,000

Bonus winnings were confiscated.

Nikki, a player from UK, won €5000 in Gale & Martin Casino. When Nikki requested withdrawal, she was informed that she is eligible to withdraw only €372 for the reason of an active bonus in her account.

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Submitted: 29 Oct 2019

Unresolved Our verdict

Justified complaint

Disputed amount: €290

The player's winnings were confiscated due to the high betting pattern.

The player used a bonus where the max bet was €5 and requested a withdrawal of their winnings of €290. The casino confiscated it and left the player with the original deposit of €20 claiming that they broke the rule of high betting. There is no further information available.

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Read more on: thepogg.com Submitted: 7/2017