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All42,254Opened795Unresolved5,621Resolved13,361Rejected22,477
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Our verdict Unjustified complaint

Vbet LatAm Casino - Player’s account has been blocked without prior notice and explanation.

Closed Submitted: 07 Feb 2020
Disputed amount: €719.52
Safety Index 6.3 Below average
Our verdict Case closed

7 Reels Casino - Player is struggling to log in to his account.

Resolved Submitted: 07 Feb 2020
Disputed amount: €200
Safety Index 7.9 Above average
Our verdict Player stopped responding

HITLOTO Casino - Player is complaining about the overall casino experience.

Closed Submitted: 06 Feb 2020
Disputed amount: 500 ₴
Safety Index 0.5 Very low
Our verdict No reaction policy

HITLOTO Casino - Player is complaining about a delayed withdrawal.

Unresolved Submitted: 06 Feb 2020
Black points: 40
Disputed amount: 1,045 ₴
Safety Index 0.5 Very low
Our verdict No reaction

Bet3000 Casino - Player is dissatisfied with live roulette experience.

Unresolved Submitted: 05 Feb 2020
Black points: 60
Disputed amount: €65
Safety Index 8.0 High
Our verdict Case closed

BondiBet Casino - Player’s account has been closed without explanation.

Resolved Submitted: 04 Feb 2020
Disputed amount: €300
Safety Index 5.6 Below average
Our verdict No reaction

Gudar Casino - Winnings from the bonus play have been cancelled.

Unresolved Submitted: 04 Feb 2020
Black points: 38
Disputed amount: €635
Safety Index 5.4 Below average
Our verdict Player stopped responding

Joka Room Casino - Extremely delayed withdrawal.

Closed Submitted: 04 Feb 2020
Disputed amount: NZ$1,100
Safety Index 2.3 Very low
Our verdict Player stopped responding

Joka Room Casino - Player expressed distrust in the fairness of the casino.

Closed Submitted: 04 Feb 2020
Disputed amount: A$1,600
Safety Index 2.3 Very low
Our verdict Player stopped responding

Winorama Casino - Withdrawal difficulties.

Closed Submitted: 03 Feb 2020
Disputed amount: €400
Safety Index 3.1 Very low
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