Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
In this review, we break down Mr Green Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Mr Green Casino has an Above average Safety Index of 7.7, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Take a look at our full Mr Green Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Mr Green Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Mr Green Casino review, we carefully went through and inspected the Terms and Conditions of Mr Green Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Considering our estimates and the factual data we have collected, Mr Green Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, Mr Green Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Mr Green Casino has achieved a Safety Index of 7.7, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
Note: To the best of our knowledge, Mr Green Casino is associated with 11 other online casinos. The Safety Index of Mr Green Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of Mr Green Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Mr Green Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Mr Green Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 18 complaints directly about this casino in our database, as well as 133 complaints about other casinos related to it. Because of these complaints, we've given this casino 64,608 black points in total, out of which 22,657 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Mr Green Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Based on the 22 user reviews of Mr Green Casino in our database, it has a Great User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Mr Green Casino
Mr Green Casino is in the ownership of Evoke plc group and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.
Mr Green Casino holds a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.
Withdrawal limits, win limits, and payment method options
Mr Green Casino supports 8 payment methods. This includes: Skrill, PaysafeCard, VISA, Mastercard, Trustly Pay, PayPal, ApplePay, Klarna.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 50,000 per month
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Mr Green Casino are displayed in the table below.
Language
Website
Customer support
Live chat
German
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Mr Green Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Mr Green Casino as good.
Mr Green Casino casino games and slots
Mr Green Casino gives players an option to play these types of games: Slots, Jackpot games.
The casino's game library includes titles from 24 providers. This includes NetEnt, Nolimit City, Merkur Gaming, Play'n GO, Blueprint Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Big Time Gaming, Amatic, ELK Studios, Red Rake Gaming, edict, Greentube, Atomic Slot Lab, Games Global, Bluberi Gaming, Random Logic Games, Indigo Magic, Section8, Skywind Group, Gamevy, Hacksaw Gaming, Gamomat.
Mr Green Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
At present, there are 5 bonuses from Mr Green Casino in our database, including:
25 FREE SPINS on Book of Scrolls
50 EXTRA SPINS (€0.2/each)
400% up to €40
10 EXTRA SPINS on Captain 8 - Galactic Megaways
25 EXTRA SPINS on Millionaire Genie
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Evoke plc group
Operator
888 Germany Limited
Established
2020
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mr Green Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Mr Green Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Mr Green Casino payment methods
Currencies
EUR
User reviews
User reviews of Mr Green Casino
This is a place to share experience with Mr Green Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
My experience with the site has been overall positive. I got my free spins without depositing, and via the game Magic 8 I won 50 DKK, which could be used directly on cashbet and the game can even be played for free continuously, which is a definite plus.
The casino platform itself works well with a nice and user-friendly design. However, it is a bit annoying that you have to log in again when you go from the casino part to the sportsbook. It feels unnecessary and a bit old-fashioned.
On the other hand, the sports betting section is really solid in my opinion: good overview, good odds and generally a platform that makes it easy to follow your bets.
Min oplevelse med siden har overordnet været positiv. Jeg fik mine free spins uden indbetaling, og via spillet Magiske 8 vandt jeg 50 DKK, som kunne bruges direkte på cashbet og spillet kan endda spilles gratis løbende, hvilket er et klart plus.
Selve casino-platformen fungerer godt med et pænt og brugervenligt design. Dog er det lidt irriterende, at man skal logge ind igen, når man går fra casino-delen over til sportsbooken. Det føles unødvendigt og lidt gammeldags.
Til gengæld er sportsbetting-delen virkelig solid efter min mening: god oversigt, gode odds og generelt en platform, der gør det nemt at følge sine bets.
Free spins without deposit
Free spins uden indbetaling
Magic 8 can give free cash bets
Magiske 8 kan give gratis cashbets
Opportunity to play Magic 8 for free continuously
Mulighed for at spille Magiske 8 gratis løbende
User-friendly and beautiful website
Brugervenlig og pæn hjemmeside
Really good platform for sports betting
Rigtig god platform til sportsbetting
You have to log in again when switching between casino and sports
Man skal logge ind igen, når man skifter mellem casino og sport
The transition between the platform sections could be more streamlined
Overgangen mellem platformens sektioner kunne være mere strømlinet
I've always been satisfied... now I haven't received a payout and I've sent everything requested multiple times! Unfortunately, I can't reach anyone... the support email isn't working, nor is the contact form... chat and phone are no better!
Immer zufrieden gewesen...jetzt keine auszahlung und ich habe mehrfach alles angeforderte geschickt! Leider erreicht man keinen...die support mail geht nicht und ebenso das Kontaktformular...chat und telefon ebenso!!!!!
I deposited €400, played up to €1300 until suddenly my profile was blocked, the reason being that I had exceeded my loss limit. €100 remained in the account, which I then tried to withdraw. I received an email stating that the money had been returned to my Mr Green account because the IBAN was incorrect?! A second email stated that further documents were required and that I would send them. Since then... Nothing!!!! No information, no payment, nothing!
Chat redirects to email support! Email support or chat!
Ich habe 400 einbezahlt, hoch gespielt auf 1300 bis plötzlich das profil gesperrt wurde, grund verlustlimit überschritten, es blieben noch 100 im konto, diese habe ich dann versucht auszuzahlen, es kam eine mail in der stand geld ist zurück aufs konto mr green weil iban nicht passt?! zweite mail: weitere dokumente, ich sende diese zu! seit dem nichts!!!! keine info keine auszahlung nichts!
chat leitet an mail support weiter! mailsupport an chat!
I wouldn't recommend this casino anymore. Back in the day, it was still a good place to play at Mr. Green. Now it's very tedious and often frustrating. My favorite games aren't there anymore either. 100 spins per minute and 90% of them are duds. Every time and in every game. Unfortunately, the stated RTPs aren't accurate. I'm out of here.
Ich würde dieses Casino nicht mehr empfehlen. Zu früheren Zeiten konnte man bei Mr. Green noch gut spielen. Heute ist es sehr mühsam und oft frustrierend. Die Lieblingsspiele sind auch nicht mehr da. 100 Drehungen zu einer Minute und 90% Nieten. Zu jeder Zeit und bei jedem Spiel. Damit stimmen die angegeben RTPs leider nicht. Ich bin hier raus.
I’ve really enjoyed my time on this site because of the incredible variety of slot games and the live casino experience, especially the blackjack tables. The slots are fun, and the bonus rounds add a lot of excitement. Depositing money is super easy and fast, so you can start playing right away.
Very easy to navigate, fast and has all the games I like. My preferred deposit method is also available at the checkout. Chat support is easy to contact.
Mr green one of the best casinos I have experienced. As a rule, the RTP is right at Mr green compared to many other casinos I have tried. Good campaigns, good games. Fast payouts, and reasonably fast feedback if you write to them.
Mr green et af de bedste casino jeg har oplevet. Rtp’en er som reglen højre hos Mr green i forhold til mange andre casino’er jeg har prøvet. Gode kampagner, gode spil. Hurtig udbetalinger , og rimelig hurtig tilbagemeldinger , hvis man skriver til dem.
Fast payout -(never had a problem) great service
Hurtig udbetaling -(har aldrig haft noget problem) god service
Been a loyal player since 2022, love all their games and withdrawal is usually very fast (within a day, mostly instant), the promos are awesome and vip is honestly the best of all sites I've played on 😉
Fast withdrawal
Easy deposit methods
Great promotions
Fun, new games added weekly
Fast, friendly customer support
Withdrawal is sometimes delayed
Games sometimes freeze after playing for a good amount of time
From 3/8 to 8/8, was the time it took to verify my account. The documentation requirements they asked for at verification were quite demanding, but that's okay. The requirement varied depending on the agent I spoke to, which baffled me. However, upon meeting the requirements, they verified my account. A problem arose, as I communicated mainly via email, but at the same time, via text messages, they asked me for documents, warning me that they would block my account in "x" number of days if I did not present them. At the same time, on the same day I received the verification confirmation email, the deadline mentioned in the text message was met. A few hours later, they blocked my account that day. I contacted the complaint service by email and the next day they unblocked my account. It is a good casino, since I played, lost and won. I withdrew my winnings without problems. Their biggest drawback is communication, since they have a live chat that is "hidden" and is not available all day.
Del 3/8 al 8/8, fue el tiempo que tomó la verificación de mi cuenta. Los requisitos de documentación que solicitaban en la verificación eran bastante exigentes, pero está bien. La exigencia variaba según el agente con el que hablaba, lo cual me desconcertaba. No obstante, al cumplir con los requisitos, verificaron mi cuenta. Surgió un problema, ya que me comunicaba principalmente por correo electrónico, pero al mismo tiempo, a través de mensajes de texto, me pedían documentos, advirtiéndome que bloquearían mi cuenta en "x" cantidad de días si no los presentaba. Paralelamente el mismo día en que recibí el correo de confirmación de la verificación, se cumplió el plazo mencionado en el mensaje de texto. Pocas horas después, bloquearon mi cuenta ese día. Me puse en contacto con el servicio de quejas por correo electrónico y al día siguiente desbloquearon mi cuenta. Es un buen casino, ya que jugué, perdí y gané. Retiré mis ganancias sin problemas. Su mayor inconveniente es la comunicación, ya que cuentan con un chat en vivo que está "oculto" y no está disponible todo el día.
Was a good casino at the beginning, been playing here for the past 6 months and as of now im -80% from all the bets made. Past 2 months is an unlucky streak, had a big win 4 months ago, but after that nothing. Game selection is ok, but nothing special. Website loads ok, with occasional errors.
This casino rocks with their incredible welcome bonus! It's one of the top dogs in the casino world, super trustworthy. They're not afraid of big wins – if you hit the jackpot, they'll pay you out for sure. No pesky maximum winning limits on bonuses, and they're lightning fast with payouts. This casino is legit and solid as a rock
Had a fantastic time at this online casino! They have an amazing variety of games to choose from, and the bonuses were a nice touch too. What impressed me the most was their friendly customer support team. They were always there to help whenever I had any questions or issues. Highly recommend!
A casino that is fun. Great support, Fast deposit and withdrawal. Good game selection. Always my pleasure. Bonus offers are great. Especially the free spins bonus.
I like this place. Glad I found it! I trust them. I have fun there everyday time I spend time on this site. Play, win, lost, but most have fun and I like its easy to found game and good rewards.
Great games fast withdraw time and awesome bonus when you deposit , this is deffs number one online casino to play, also the layout of the page and the support team are nice and helpful - once you climb the ladder of the rank you also receive kind and generous bonuses!
Fast money transfers, a good selection of games and efficient customer service. Some games don't work on the phone, and the interface on the phone slows down
Nopeat rahansiirrot, hyvä pelivalikoima ja toimiva asiakaspalvelu. Osa peleistä ei toimi puhelimella, ja käyttöliittymä puhelimella hidasl
I have been playing your casino for over 2 years depositing at least 7000 euros and when I won 3000 euros my account was closed because of a dormant account I can't ever remember opening 5 years ago .I I think it's dishonorable to do such a thing .I have no words 2 describe how I feel I think I was treated very unfair..dshevlin57@gmail.com. Darren shevlin
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