HomeComplaintsMelBet Casino - Player’s withdrawal has been delayed.

MelBet Casino - Player’s withdrawal has been delayed.

Amount: 50,000 INR

MelBet Casino
Safety Index:Above average
Submitted: 02 Apr 2022 | Resolved : 05 Apr 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player from India has requested withdrawal one week ago. It hasn’t been received yet. Player’s complaint has been resolved successfully.

Public
Public
2 years ago

It's been a week now nobody is rplyng on customer support

No one is rplyng anything on email

And moreover there there operator confirm as they transfer my funds but even after sharing my bank statement still nothing is done yet

Public
Public
2 years ago

Dear kuldeepkhatri0072,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal has been processed but never reached you? Have you received a transaction tracking number from the casino?

Please understand, bank transfers can be tricky, and the entire process can take a bit longer since intermediary banks might be involved, and international transactions take place.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Public
Public
2 years ago

As per them their operator confirm that they sent me my funds but i shared my account statement till today nothing is received

I just asked them abou time frame

itz been 6 days now but not even statisfyng reply from them

They just send me email that my issue shared with concerned team nothing else

Public
Public
2 years ago

Hello, please send the details of your output in the format:

user id:

Trx id:

User no:

Agent no:

date:

time:

Amount:

We will check all the detailed information and try to solve your problem as soon as possible.

Public
Public
2 years ago

Thank you very much, Melbet Casino, for your help.


Dear kuldeepkhatri0072,

Could you please assist?

Private
Private
2 years ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
Public
2 years ago

Hopefully my funds will credit soon

8 days gone now

there is no hold back now I guess


Public
Public
2 years ago

I fully understand your frustration, kuldeepkhatri0072. However, I will set the timer for additional 7 days allowing to casino two full weeks to process the payment and if there’s no development by Monday, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

Public
Public
2 years ago

What else I can do rather than waiting 🥴🥴 hopefully melbet take things sersly in future

Now u see yourself itzz been a day as i send my details but nobdy from melbet even replied to that

Edited
Public
Public
2 years ago

Hello, kuldeepkhatri0072! For technical reasons there was a delay in the withdrawal of funds, now the funds have been returned to your account and you can repeat the withdrawal.

Respectfully,

Melbet team!


Public
Public
2 years ago

Thankyou so much hopeFully now i will get my money

Public
Public
2 years ago

Fund received


Thankyou so much melbet and casino guru

Public
Public
2 years ago

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, kuldeepkhatri0072, for your cooperation and confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news