Dear carlosgonzalezbaeza,
First and foremost, we sincerely apologize for the difficulties you have encountered with your withdrawal. We understand how frustrating this situation must be for you.
After thoroughly reviewing your account and transaction history, we have identified the issue. You initially made a deposit using the WebPay method from Pagsmile. Unfortunately, this payment method does not support withdrawals. Currently, you are attempting to withdraw through WebPay from AstroPay; however, you have not made any successful deposits using this method.
To resolve this issue and enable the withdrawal of your funds, please activate the WebPay method from AstroPay. To do this, make a minimum deposit using the Webpay method from AstroPay and place bets using this deposit. Once this is done, you will be able to withdraw your remaining balance through the same method.
We appreciate your understanding and cooperation in this matter. Please let us know if you need any further assistance or have any additional questions.
Best regards,
MegaPari Team
Dear carlosgonzalezbaeza,
First and foremost, we sincerely apologize for the difficulties you have encountered with your withdrawal. We understand how frustrating this situation must be for you.
After thoroughly reviewing your account and transaction history, we have identified the issue. You initially made a deposit using the WebPay method from Pagsmile. Unfortunately, this payment method does not support withdrawals. Currently, you are attempting to withdraw through WebPay from AstroPay; however, you have not made any successful deposits using this method.
To resolve this issue and enable the withdrawal of your funds, please activate the WebPay method from AstroPay. To do this, make a minimum deposit using the Webpay method from AstroPay and place bets using this deposit. Once this is done, you will be able to withdraw your remaining balance through the same method.
We appreciate your understanding and cooperation in this matter. Please let us know if you need any further assistance or have any additional questions.
Best regards,
MegaPari Team