HomeComplaintsLucky Tiger Casino - Player would like to withdraw his winnings.

Lucky Tiger Casino - Player would like to withdraw his winnings.

Amount: 100 R$

Lucky Tiger Casino
Safety Index:High
Submitted: 20 Oct 2022 | Case closed : 03 Nov 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Brazil wishes to withdraw his winnings. The complaint was rejected because the player didn't respond to our messages and questions.

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Public
2 years ago
Translation

I won a no deposit bonus at lucky tiger casino, and I meet the withdrawal requirements, I have 100$ in my balance, and I need to deposit 25$ to withdraw, I would like to know if this site really pays????

Automatic translation:
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2 years ago

Dear valdirfreitas585,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please clarify whether you have already requested the withdrawal or not?

Have you made any successful withdrawals before? Have you already passed the KYC verification?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

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2 years ago

Dear valdirfreitas585,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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