Lucky Creek Casino - Player’s complaining about overall casino experience.

This crooked LUCKY Creek is not a place to play at all

they will gladly take your deposit money but will find a way not to pay you if you win DO NOT PLAY HERE AND DEFINITELY DO NOT MAKE A DEPOSIT HERE

Dear Ricky,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Did you receive any explanation from the casino why your winnings have been cancelled? Do I understand correctly that you have accumulated your winnings from No Deposit Bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Ricky,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.