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OverviewBonusesUser reviews235Safety Index explainedDiscussion1Payment methods11
LeoVegas Casino Review
Our independent casino review team has taken a detailed look at LeoVegas Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. LeoVegas Casino has a Very high Safety Index of 9.5, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Keep reading our LeoVegas Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of LeoVegas Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our LeoVegas Casino review, we extensively examined and analyzed the Terms and Conditions of LeoVegas Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
LeoVegas Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include LeoVegas Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, LeoVegas Casino has landed a Very high Safety Index of 9.5. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, LeoVegas Casino is related to 19 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of LeoVegas Casino.
LeoVegas Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of LeoVegas Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about LeoVegas Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 17 complaints directly about this casino in our database, as well as 24 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,453 black points in total, out of which 477 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
LeoVegas Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
LeoVegas Casino has a Great User feedback score based on the 235 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
LeoVegas Casino company data and licenses
LeoVegas Casino is owned by LeoVegas Gaming PLC and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino.
LeoVegas Casino has a gambling license issued by Agenzia delle Dogane e dei Monopoli in Italy.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 100,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at LeoVegas Casino.
Language
Website
Customer support
Live chat
English
Italian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at LeoVegas Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of LeoVegas Casino to be good.
LeoVegas Casino slots and casino games
LeoVegas Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 39 casino game providers are available. This includes NetEnt, Novomatic, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, Playson, Nextgen Gaming, ELK Studios, Push Gaming, Habanero, Lightning Box, 1X2 Network, Iron Dog Studio, Williams Interactive, Relax Gaming, Inspired Gaming, Switch Studios, Fantasma Games, NazionaleElettronica, Authentic Gaming, Alchemy Gaming, Gamevy, Blue Guru Games, Side City, Northern Lights Gaming, Just For The Win, Giocaonline, Bet Digital, Foxium, Snowborn Games, Print Studios, Slammer Studios.
LeoVegas Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from LeoVegas Casino in our database, including:
50 FREE SPINS on Big Bass Bonanza
100% up to €650 and 75 extra spins
100% up to €350 and 50 extra spins
100% up to €500 and 75 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Browse all bonuses offered by LeoVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(235)
User reviews of LeoVegas Casino
This is a place to share experience with LeoVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I recently tried out LeoVegas Casino, and unfortunately, my experience was less than satisfying. The user interface felt outdated and navigating through the site wasn’t as smooth as I had hoped. On top of that, I ran into issues with making deposits. Even though I followed all the steps correctly, my transactions failed multiple times. When I reached out to customer support, I was left waiting for over an hour before receiving any sort of response. The assistance I got didn’t help much either, leaving me frustrated.
The withdrawal process was equally slow. It took much longer than expected to receive my payout, and I found myself questioning the efficiency of the site. For an established casino like LeoVegas, I expected a much more streamlined and user-friendly experience.
I deposited a total of €700 at LeoVegas, hoping for an entertaining gaming experience and the promised bonus offers. Unfortunately, I was bitterly disappointed. Despite the large deposit, I didn't receive any free spins or any significant bonuses, which is completely out of line with what the website advertises.
On the first day after my verification, I was able to record a small profit, which gave me hope. But after that, things went rapidly downhill: every subsequent attempt at playing resulted in losses. The gaming behavior seems anything but random or fair to me – rather, I had the feeling that the initial "moment of luck" was deliberately followed by losses.
A transparent and fair gaming experience looks different to me. I definitely won't recommend this casino and advise everyone to do their research thoroughly before making a deposit. It was a costly lesson for me.
Ich habe insgesamt 700 € bei LeoVegas eingezahlt – in der Hoffnung auf ein unterhaltsames Spielerlebnis und die versprochenen Bonusangebote. Leider wurde ich bitter enttäuscht. Trotz der hohen Einzahlung habe ich keinerlei Freispiele oder nennenswerte Boni erhalten, was absolut nicht dem entspricht, was auf der Website beworben wird.
Am ersten Tag nach meiner Verifizierung konnte ich zunächst einen kleinen Gewinn verzeichnen, was mich hoffnungsvoll stimmte. Doch danach ging es rapide bergab: Jeder weitere Spielversuch endete in Verlusten. Das Spielverhalten wirkt für mich alles andere als zufällig oder fair – vielmehr hatte ich das Gefühl, dass nach dem ersten „Glücksmoment" gezielt Verluste folgen.
Ein transparentes und faires Spielgefühl sieht für mich anders aus. Ich werde dieses Casino definitiv nicht weiterempfehlen und rate jedem, sich vor einer Einzahlung gründlich zu informieren. Für mich war es eine teure Lektion.
No free spins and if a lot of idle time without expected winnings for the stake
Keine Freispiele und wenn viel Leerlauf ohne für den Einsatz zu erwartende Gewinne
I deposited over €1000 without winning anything. If you look at the RTP of the games, here it is about 95%. In many places it is often over 96%. Well, I closed my account. Better luck somewhere else.
Talletin yli 1000€ voittamatta mitään. Jos katsotte pelien RTP niin täällä se on n. 95%. Useassa paikassa monesti yli 96%. No suljin tilini. Parempi onni jossain muualla .
The slot tournaments keep things interesting, and the prizes are solid. But getting verified took too long. If they speed that up, this casino would be much better.
I enjoyed the convenience of playing on my mobile with this casino’s well-optimized platform. Deposits were processed quickly, and the jackpot games kept me hooked. On the downside, I experienced occasional glitches, and the bonuses didn’t feel as enticing as on other platforms. It’s a solid choice if you prioritize mobile gaming.
LeoVegas Casino delivers a premium gaming experience with an impressive variety of games, lightning-fast payouts, and excellent customer service. The mobile-friendly platform, coupled with enticing bonuses, makes it a top choice. Secure, user-friendly, and entertaining—LeoVegas is a must-try for any online casino enthusiast!
LeoVegas is my go-to casino whenever I am back in England visiting family. Big fan of their live casino and it has all my favourite slot games. While bonuses are good when they come, I wish there were more of them.
Guys, it's an awesome product with a great game selection, cool design and fast withdrawals. But man they need to fix their bonuses, and high wager for everything. If they could change their bonus terms, I would be able to call them the best product on the market.
I used to play and have fun here, until an offer came to me, deposit 300, bet 2x the amount and receive 30FS with bet $5. And after fulfilling the requirements I was injured several times, it's been a month since the Casino didn't even respond to me and justify what happened. Terrible support. So after that I abandoned it. And I advise anyone who reads the message not to be fooled by the casino's offers, because what happened to me will eventually happen.
Costumava jogar e me divertir aqui, até que uma oferta chegou para mim, deposite 300, aposte 2x o valor e receba 30FS com bet $5. E após cumprir os requisitos fui lesado mas rodadas, faz um mês que o Cassino nem me responde e justifica o ocorrido. O suporte péssimo. Entao depois disso abandonei. E aconselho quem ler a mensagem a não se iludir com as ofertas do cassino, pois uma hora acontece o que aconteceu comigo.
None
Nenhum
Unfair offers
Ofertas injustas
Games with high minimum values
Jogos com valores mínimos altos
Slow check
Verificação lenta
Spins Offers with risk of not receiving
Ofertas de Rodadas com risco de não receber
Support without worrying about your problem
Suporte sem preocupação com seu problema
You may have your bonuses not credited and impossible to claim
Você pode ter seus bônus não creditados e impossíveis de reclamar
As recommended by the guru I started playing at Leovegas casino, my experience has been very good Quick Withdrawals Super-fast live chat Super interested agents to resolve quickly In every game I bet I got a return I highly recommend it to anyone who wants to play at an honest casino I am registering my satisfaction here for those who want to play safely I have played in more than 10 casinos and only problem But Leovegas I highly recommend it
Por indicação do guru Comecei a jogas no cassino leovegas minha experiência está sendo muito boa Retiradas rápidas Chat ao vivo super agilizado Atendentes super interessados a resolver rápido Em todos jogos que apostei tive o retorno Super recomendo para quem quer jogar em um cassino honesto Estou registrando a minha satisfação aqui para quem quer jogar com segurança Eu já joguei em mais de 10 cassinos e só problema Mas o leovegas super recomendo
This casino is something bad. Support does not help. I'm having trouble making a deposit at the casino, live support says the payment didn't arrive but I deposited and they didn't deal with me even though I told them I had a receipt, I deposited 20R but there is no y
Estou tendo problemas para fazer um depósito no cassino, o suporte ao vivo diz que o pagamento não chegou, mas eu depositei e eles não lidaram comigo, embora eu tenha dito a eles que tinha um recibo, depositei 20R, mas não há nenhum y
I absolutely love this platform customer service is excellent and the platform has a variety of games, interface was also good and I like how the site is fast.
After playing in several online casinos and having some bad experiences. I arrived at Leo Vegas, I spent about 500 euros; a lot to me. I finally managed to win and everything went smoothly, quick documentary verification and withdrawal without any difficulty. This should be normal in all casinos. believe me it is not Those of us who play in these casinos know that we can lose money, but if we lose we want to lose it without being deceived My experience in this casino is that it is a highly trustworthy company and that you can deposit your money without risking being scammed.
Después de jugar en varios casinos on line y tener alguna que otra mala experiencia . Llegue a Leo Vegas ,me gaste unos 500 euros ; mucho para mi. finalmente conseguí ganar y todo fue como la seda , verificación documental rápida y retiro sin ninguna dificultad. Esto que debería ser normal en todos los casinos . creanme no lo es Los que jugamos en estos casinos sabemos que podemos perder dinero , pero si perdemos queremos perderlo sin que nos engañen Mi experiencia en este casino es que es una empresa de máxima confianza y que uno puede depositar su dinero sin arriesgarse a que le timen.
Dubious and very poor communication. I deposited 200 euros, but it never arrived in the account. My bank and the beneficiary bank have confirmed the transfer. I've been waiting for an answer from Leovegas for 6 weeks about where my money went. But there they don't think it's necessary to react at all. This is scandalous and I will be filing criminal charges. We're not talking about 10 euros here, but about 200 euros. I had to pay almost 40 euros just for tracking through my bank. Despite all the evidence and evidence that I have sent to Leovegas and despite all efforts to clarify things by Casino Guru and other intermediaries, LeoVegas has not yet responded. I was repeatedly assured in the live chat that my "matter" would be looked into, but so far absolutely nothing has happened. Apparently the management is of the opinion that they should simply "sit out" the situation. Or she is just disinterested and not interested in communicating. After all, you could prove that they have committed a criminal act. I advise everyone not to play there. But I will definitely stick with it and take legal action.
Unseriös und sehr schlechte Kommunikation. Ich habe 200 Euro eingezahlt, die aber nie auf dem Konto angekommen sind. Meine Bank und die Begünstigtenbank haben die Überweisung bestätigt. Seit 6 Wochen warte ich auf eine Antwort von Leovegas, wo mein Geld geblieben ist. Aber dort hält man es nicht für nötig, überhaupt mal zu reagieren. Das ist skandalös und ich werde Strafanzeige erstatten. Wir reden hier nicht von 10 Euro, sondern von 200 Euro. Allein für die Nachverfolgung durch meine Bank musste ich fast 40 Euro bezahlen. Trotz aller Nachweise und Belege, die ich an Leovegas geschickt habe und trotz aller Bemühungen zur Klärung durch Casino Guru und andere Vermittler, hat LeoVegas bisher nicht reagiert. Im Live-chat wurde mir zwar auch immer wieder versichert, dass meine "Angelegenheit" geprüft wird, aber bisher ist absolut nichts passiert. Scheinbar ist die Geschäftsleitung der Meinung, einfach die Situation "auszusitzen". Oder sie ist einfach nur disinteressiert und an einer Kommunikation nicht interessiert. Schließlich könnte man denen ja kriminelle Handlung nachweisen. Ich rate jedem ab, dort zu spielen. Aber definitiv werde ich dran bleiben und rechtliche Schritte einleiten.
I made a withdrawal in the amount of R$ 6 thousand more than 1 years ago and that amount never arrived in my account, I contact them, they always invent things, that's why I don't play in that casino, and I'm going to open more and more complaints, bad ones, on several complaint sites, like this one, until this is resolved, I just want what's mine.
Fiz um saque no valor de R$ 6mil a mais de 1 anos e esse valor nunca chegou na minha conta, entro em contato, eles sempre inventa umas coisas, por isso não jogo nesse cassino, e vou abrir mais e mais reclamações, ruins, em vários site de reclamações, como esse, até que isso se resolva, Só quero o que é meu.
doesn't pay, I've had several friends complain that they don't pay.
não paga, já tive vários amigos, reclamações, que elês não paga.
I've been registered here for a really long time, about 7 years. Mega selection of games & great site design. Verifications & payouts are super fast! When asked if they can expedite the payout they do so without asking too many questions which I love :D Nice support who is always helpful. All in all a great casino! Really had some great winnings here, such as 5 researchers at Book of Dead for a €1 stake :D I personally like it very much!
Best regards
Bin hier auch echt lange registriert ungefähr 7 Jahre. Mega Auswahl an Spielen & tolle Seiten Gestaltung. Verifizierungen & Auszahlungen sind super schnell! Wenn man nachfragt ob sie die Auszahlung beschleunigen können tun sie dies ohne viel Fragen zu stellen was ich liebe :D Netter Support der immer hilfsbereit ist. Im großen und ganzen ein tolles casino! Hatte hier wirklich einige tolle Gewinne wie z.b 5 Forscher bei Book of dead auf 1€ Einsatz :D Mir persönlich gefällt es sehr!
I really like to play here... great selection of games, but for me it is simple impossible to win anything here made X deposits but not even a small win
Great selection of games
Site looks nice
RTP low with no possibility of win at list not for me
The best casino I've played, I withdraw very high amounts and the payment takes a few minutes or a maximum of 2 hours, there is no withdrawal limit. Without a doubt, the best casino and I've played in many casinos!
O melhor cassino que joguei, saquei valores muito altos e o pagamento leva alguns minutos ou no máximo 2 horas, não há limite para saque. Sem dúvida nenhuma, o melhor cassino e olha que joguei em muitos cassinos!
Payout is fast Support nice but no longer fun to play 5 seconds max bet 1 € and there are no more winnings too bad it used to be great
Auszahlung gehen schnell Support nett aber macht kein Spass mehr zuspielen 5sekunden maxbet 1€ und es kommen keine gewinne mehr schade früher war es top
WARNING TO PLAYERS MUST READ TO BE SAVED FROM MAJOR HEADACHES FROM Leo Vegas has since emerged with Ontario gaming The emerged with Ontario gaming has been now fairly new but things are not the same with this casino Unfortunate they allow all deposits but then soon as you want to withdraw your funds even though your fully verified with Leo Vegas they lock your account keep asking you for the same documents chats just shut you done and refuse to work with you to get your winnings They ask for your banking want to see everything even though your making a dep with E transfer and you send them the proof of the dep that is not enough they keep asking for more documents pretending they do not receive it and lock the account refuse to talk to you or to Guru Casino helper to get the resolutions for you Stay away
nothing since they emerged with Ontario gaming
Lock your account for no reason even if you were verified
chat refuses to work with you and get resolutions, Support continues to ask for documents even though you have send them
Lock your account for no reason, refuse to give winnings and you can talk to them every day till your blue in the face you will not get anywhere they make sure of it
i am registered at many aams casinos and the only casino that had the attention of giving me a birthday bonus was leoVegas who credited me with 15 free spins. How to say ... just the thought. Thank you
sono registrato a molti casino aams e l'unico casino che ha avuto l'attenzione di regalarmi un bonus compleanno è stato leoVegas che mi ha accreditato 15 giri gratis. Come dire... basta il pensiero. Grazie
They have various bonuses with excellent terms and distribute them in an attractive ""cards"" manner. Also, they have wager-free promos, which is unexpected from a casino. A great selection of games.
Really cool games
their bonus calculation methods may be somewhat unclear. Sometimes I get them, sometimes no, and there's no correlation with the info that I know from their rules or descriptions.
Safety Index explained
Safety Index of LeoVegas Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LeoVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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