Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
In this review of Borgata Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Our review gave Borgata Casino a Very high Safety Index of 9.3. This makes it one of the best picks for a safe and fair casino. Carry on reading our Borgata Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Borgata Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Borgata Casino, we have looked closely into the Terms and Conditions of Borgata Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Borgata Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Borgata Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All in all, when combined with other factors that come into play in our review, Borgata Casino has landed a Very high Safety Index of 9.3. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Borgata Casino is related to 35 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Borgata Casino.
Borgata Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Borgata Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Borgata Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints directly about this casino in our database, as well as 110 complaints about other casinos related to it. Because of these complaints, we've given this casino 524 black points in total, out of which 431 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Borgata Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
So far, we have received only 2 player reviews of Borgata Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Borgata Casino company data and licenses
Borgata Casino is owned by Marina District Development Company, LLC and has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.
Borgata Casino has a gambling license issued by Division of Gaming Enforcement in New Jersey.
Note: Borgata Casino is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.
Win and withdrawal limits, payment options
Borgata Casino accepts deposits via 12 payment methods. This includes: VISA, Mastercard, PayPal, American Express, Bank transfer, ApplePay, Play+, Borgata Cashier, Venmo, Bank wire, Discover, PayNearMe.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Borgata Casino.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Borgata Casino, account management, withdrawal process, etc. We would say Borgata Casino has an average customer support based on the responses we have received during our testing.
Borgata Casino casino games and slots
Borgata Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 68 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, 2By2 Gaming, High 5 Games, Ash Gaming, Relax Gaming, Greentube, bwin.party, Portomaso Gaming, Ainsworth Game Technology, Inspired Gaming, PearFiction Studios, Fantasma Games, Bluberi Gaming, Wizard games, Slingshot Studios, Skillzzgaming, Shuffle Master, Powderkeg Studios, NetGaming, Fortune Factory Studios, Everi, Roxor, Armadillo Studios, Bell-Fruit Games, Incredible Technologies, Spearhead Studios, RAW iGaming, Foxium, AGS, Pixiu Gaming, Aristocrat, SlotMill, Reel Play, Gameburger Studios, Slingo, Atlantic Digital, Neon Valley Studios, Octoplay, King Show Games, Konami, Gold Coin Studios, Design Works Gaming (DWG), Just For The Win, Games Global, Gaming Realms, Light & Wonder, Rogue Gaming, Spinberry, Hacksaw Gaming, Ruby Play.
Borgata Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Borgata Casino in our database, including:
Up to 200 EXTRA SPINS on Bellagio Fountains of Fortune
100% up to $500
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Marina District Development Company, LLC
Operator
Marina District Development Company LLC
Established
2013
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Borgata Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
Borgata Casino bonuses
Browse all bonuses offered by Borgata Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Payment methods
Borgata Casino payment methods
Currencies
USD
User reviews
User reviews of Borgata Casino
This is a place to share experience with Borgata Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I created a new account because of the big splash ad on the homepage saying you get 100% matching funds back that you deposit. I thought it would automatically be applied. I deposited funds and got a $20.00 bonus. Thinking the matching cash back was applied once you depleted the funds you deposited, I used what I deposited. Hmmm...no cash back was applied. I did an online chat and the gentleman was very nice, however not at all helpful. He offered to give me a code that I could use when I made another deposit. Yeah...no thanks. After I was done with the chat, I went back in to the site. The enticement page had no reference to a code you had to use, nor did it state you had to wager 15 times the amount you deposited. Lesson learned--read the fine print. There was no fine print on the splash page. After doing some searching (not an easy thing to find), I did find the promotion that had in very small letters a code plus the fact that you had to wager 15 times the amount you deposited to get the cash back. 15 times! I fell for the bait and switch. My advice? Don't be a dummy like me....read the fine print. And if you don't see it, look for it!
Read the fine print
Carmen123
Unregistered user
• 3 years ago
Extremely poor customer service. Accidentally dropped a bonus that was gifted to me and was told it was my problem and they would not help. Was told that they asked a manager and when I asked to speak to the manager I was then told that no managers were on duty. So was I lied to? Very unhappy with this site. Plenty of other good ones to be used. Do not use if you want to be treated nicely.
Discussion
Borgata Casino discussion
Discuss anything related to Borgata Casino with other players, share your opinion, or get answers to your questions.
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