HomeOnline CasinosLeoVegas Casino Review
LeoVegas Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (10)
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • Trustly
  • PostePay
  • Bank transfer
Withdrawal limits
 per month
€100,000
LeoVegas Gaming PLC
2017
> $100,000,000
OverviewBonusesUser reviews222Safety Index explainedDiscussion1Payment methods10
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LeoVegas Casino Review

Our independent casino review team has taken a detailed look at LeoVegas Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. LeoVegas Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our LeoVegas Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of LeoVegas Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our LeoVegas Casino review, we extensively examined and analyzed the Terms and Conditions of LeoVegas Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

LeoVegas Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include LeoVegas Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, LeoVegas Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, LeoVegas Casino is related to 19 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of LeoVegas Casino.

LeoVegas Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of LeoVegas Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about LeoVegas Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 14 complaints directly about this casino in our database, as well as 24 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,071 black points in total, out of which 424 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

LeoVegas Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

LeoVegas Casino has a Great User feedback score based on the 222 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

LeoVegas Casino company data and licenses

LeoVegas Casino is owned by LeoVegas Gaming P.l.c. and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino.

LeoVegas Casino has a gambling license issued by Agenzia delle Dogane e dei Monopoli in Italy.

Win and withdrawal limits, payment options

LeoVegas Casino accepts deposits via 10 payment methods. This includes: Skrill, PaySafeCard, Mastercard, VISA, PayPal, Trustly, PostePay, Bank transfer, ApplePay, Klarna.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 100,000 per month No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at LeoVegas Casino.

Language Website Customer support Live chat
English No Yes Yes
Italian Yes Yes Yes

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at LeoVegas Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of LeoVegas Casino to be good.

LeoVegas Casino slots and casino games

LeoVegas Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Crash games.

Games from 32 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Nextgen Gaming, ELK Studios, Lightning Box, Rabcat, 1X2 Gaming, Iron Dog Studio, Relax Gaming, Inspired Gaming, Live 5 Gaming, NazionaleElettronica, Authentic Gaming, Alchemy Gaming, Gamevy, Side City, Northern Lights Gaming, Just For The Win, Giocaonline, Fils Game, Bet Digital, Foxium, Snowborn Games.

Bonuses and codes offered by LeoVegas Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from LeoVegas Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: In case you are looking for more information about this casino's bonus offers, visit our LeoVegas Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • Trustly
  • PostePay
  • Bank transfer
Withdrawal limits
 per month
€100,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
Crash games

Language options

Italian website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (32)

  • NetEnt
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Evolution Gaming
  • Play'n GO
CASINO SCREENSHOTS
leovegas_casino_it_homepage_desktop
leovegas_casino_it_promotions_desktop
leovegas_casino_it_homepage_mobile
leovegas_casino_it_promotions_mobile

Positives

  • Excellent reputation and many eGaming awards
  • Popular progressive jackpot slots
  • High withdrawal limit
  • Various responsible gaming options available
  • Mobile casino app for Android and iOS
  • Fast and professional customer support

Negatives

  • Customer support not available 24/7
  • Software provider filter not available

Interesting facts

  • Medium sized casino popular in Italy
  • Local version of popular international casino
  • Registration available only to players owning Italian fiscal code card
  • The amount of maximal monthly withdrawal limit depends on the player's status
Author & Guarantor: Veronika Lash Last updated: 29 Jan 2024 Anything incorrect or missing? Let me know
Casino Bonuses

LeoVegas Casino bonuses

Browse all bonuses offered by LeoVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (222)

User reviews of LeoVegas Casino

This is a place to share experience with LeoVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 222 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 4 weeks ago
It was a good experience to play at L Vegas. Lots of offers from different providers.
No fuss when withdrawing. Withdrawal comes in 1 minute.
Good rtp.
Highly recommend them
You will not be disappointed playing there.

Casino guru wrote that Leo Vegas does not accept players from Sweden. They have a Swedish license so you have the wrong information
  • Fast withdrawals, nice customer service
  • Good game
  • Good rtp
  • No
• 1 month ago
LeoVegas Casino delivers a premium gaming experience with an impressive variety of games, lightning-fast payouts, and excellent customer service. The mobile-friendly platform, coupled with enticing bonuses, makes it a top choice. Secure, user-friendly, and entertaining—LeoVegas is a must-try for any online casino enthusiast!
  • They always paid me on time.
  • They don't have mobile app.
  • Very little bonus
• 1 month ago
One of my favorite casinos. Lots of slots from my favorite providers.
  • Many slot machines
  • Proven casino
  • Paying out winnings works
  • Support often takes a long time to respond
• 1 month ago
LeoVegas is my go-to casino whenever I am back in England visiting family. Big fan of their live casino and it has all my favourite slot games. While bonuses are good when they come, I wish there were more of them.
  • fast deposits and withdrawals
  • great selection of games
  • love the live casino
  • Wish there were more bonus offers
• 3 months ago
My favorite casino that is nice to play when things work. In general, money transfers both in and out are fast
  • easy to make a deposit
  • really fast withdrawals
  • versatile game selection
  • my favorite games that I want to play
  • Sometimes the money transfer takes too long
• 4 months ago
Great casino! It's safe and has local license. Also, they withdraw money fast!
  • Licences
  • Fast withdrawal
  • A lot of games
  • Not a lot of bonuses a
• 4 months ago
Guys, it's an awesome product with a great game selection, cool design and fast withdrawals. But man they need to fix their bonuses, and high wager for everything. If they could change their bonus terms, I would be able to call them the best product on the market.
• 5 months ago
I used to play and have fun here, until an offer came to me, deposit 300, bet 2x the amount and receive 30FS with bet $5. And after fulfilling the requirements I was injured several times, it's been a month since the Casino didn't even respond to me and justify what happened. Terrible support. So after that I abandoned it. And I advise anyone who reads the message not to be fooled by the casino's offers, because what happened to me will eventually happen.
  • None
  • Unfair offers
  • Games with high minimum values
  • Slow check
  • Spins Offers with risk of not receiving
  • Support without worrying about your problem
  • You may have your bonuses not credited and impossible to claim
• 5 months ago
Started playing here after reading reviews at Casino Guru. I love it! Fast withdrawals, supportive live chat, good bonuses, so great so far.
  • Fast Withdrawals
  • Good game selction
  • High bonuses
  • Supportive live chat
  • I though they could give more free spins
• 9 months ago
As recommended by the guru
I started playing at Leovegas casino, my experience has been very good
Quick Withdrawals
Super-fast live chat
Super interested agents to resolve quickly
In every game I bet I got a return
I highly recommend it to anyone who wants to play at an honest casino
I am registering my satisfaction here for those who want to play safely
I have played in more than 10 casinos and only problem
But Leovegas I highly recommend it
• 10 months ago
This casino is something bad. Support does not help. I'm having trouble making a deposit at the casino, live support says the payment didn't arrive but I deposited and they didn't deal with me even though I told them I had a receipt, I deposited 20R but there is no y
• 10 months ago
I absolutely love this platform customer service is excellent and the platform has a variety of games, interface was also good and I like how the site is fast.
• 11 months ago
It can be better.. More rewards.. And more games where you can win free money and withdraw
  • The tournaments with the longest time
  • Tournament time ends very quickly AND the rank does not drop
• 1 year ago
After playing in several online casinos and having some bad experiences. I arrived at Leo Vegas, I spent about 500 euros; a lot to me. I finally managed to win and everything went smoothly, quick documentary verification and withdrawal without any difficulty. This should be normal in all casinos. believe me it is not
Those of us who play in these casinos know that we can lose money, but if we lose we want to lose it without being deceived
My experience in this casino is that it is a highly trustworthy company and that you can deposit your money without risking being scammed.
  • many new slots
  • Quick documentary verification
  • NO obstacle to remove
  • Wide variety of bonuses
• 1 year ago
Dubious and very poor communication. I deposited 200 euros, but it never arrived in the account. My bank and the beneficiary bank have confirmed the transfer. I've been waiting for an answer from Leovegas for 6 weeks about where my money went. But there they don't think it's necessary to react at all. This is scandalous and I will be filing criminal charges. We're not talking about 10 euros here, but about 200 euros. I had to pay almost 40 euros just for tracking through my bank. Despite all the evidence and evidence that I have sent to Leovegas and despite all efforts to clarify things by Casino Guru and other intermediaries, LeoVegas has not yet responded. I was repeatedly assured in the live chat that my "matter" would be looked into, but so far absolutely nothing has happened. Apparently the management is of the opinion that they should simply "sit out" the situation. Or she is just disinterested and not interested in communicating. After all, you could prove that they have committed a criminal act. I advise everyone not to play there. But I will definitely stick with it and take legal action.
  • No communication with support possible
  • Complaints are ignored
  • Deposits simply disappear
• 1 year ago
I made a withdrawal in the amount of R$ 6 thousand more than 1 years ago and that amount never arrived in my account, I contact them, they always invent things, that's why I don't play in that casino, and I'm going to open more and more complaints, bad ones, on several complaint sites, like this one, until this is resolved, I just want what's mine.
  • doesn't pay, I've had several friends complain that they don't pay.
  • The chat isn't even going to your customers.
• 1 year ago
I've been registered here for a really long time, about 7 years.
Mega selection of games & great site design.
Verifications & payouts are super fast!
When asked if they can expedite the payout they do so without asking too many questions which I love :D
Nice support who is always helpful.
All in all a great casino!
Really had some great winnings here, such as 5 researchers at Book of Dead for a €1 stake :D
I personally like it very much!

Best regards
  • Fast payouts
  • Sometimes really good profits!!!
  • Fast verification
  • Great selection of games!
  • Super friendly support
  • Awesome casino!
  • I have nothing negative :)
• 1 year ago
I really like to play here... great selection of games, but for me it is simple impossible to win anything here made X deposits but not even a small win
  • Great selection of games
  • Site looks nice
  • RTP low with no possibility of win at list not for me
• 1 year ago
The best casino I've played, I withdraw very high amounts and the payment takes a few minutes or a maximum of 2 hours, there is no withdrawal limit.
Without a doubt, the best casino and I've played in many casinos!
  • Instant withdrawals
  • simple design
  • Service note 1000
  • No withdrawal limits
  • Must have game provider filter
• 2 years ago
Payout is fast Support nice but no longer fun to play 5 seconds max bet 1 € and there are no more winnings too bad it used to be great
  • Fast payout
  • Max bet €1
  • 5 second rule
• 2 years ago
WARNING TO PLAYERS MUST READ TO BE SAVED FROM MAJOR HEADACHES FROM Leo Vegas has since emerged with Ontario gaming The emerged with Ontario gaming has been now fairly new but things are not the same with this casino Unfortunate they allow all deposits but then soon as you want to withdraw your funds even though your fully verified with Leo Vegas they lock your account keep asking you for the same documents chats just shut you done and refuse to work with you to get your winnings They ask for your banking want to see everything even though your making a dep with E transfer and you send them the proof of the dep that is not enough they keep asking for more documents pretending they do not receive it and lock the account refuse to talk to you or to Guru Casino helper to get the resolutions for you Stay away
  • nothing since they emerged with Ontario gaming
  • Lock your account for no reason even if you were verified
  • chat refuses to work with you and get resolutions, Support continues to ask for documents even though you have send them
  • Lock your account for no reason, refuse to give winnings and you can talk to them every day till your blue in the face you will not get anywhere they make sure of it
• 2 years ago
i am registered at many aams casinos and the only casino that had the attention of giving me a birthday bonus was leoVegas who credited me with 15 free spins. How to say ... just the thought. Thank you
• 2 years ago
They have various bonuses with excellent terms and distribute them in an attractive ""cards"" manner. Also, they have wager-free promos, which is unexpected from a casino. A great selection of games.
  • Really cool games
  • their bonus calculation methods may be somewhat unclear. Sometimes I get them, sometimes no, and there's no correlation with the info that I know from their rules or descriptions.
• 2 years ago
Appropriates money, does not Include money transfers to the game account, but deducts from the bank account. I provided payment receipts and other evidence but they ignore it,just stealing money.Be careful with them and Royal Panda casino, the same owners. Don’t start with them because you will be deceived!
  • a lot of gameplay
  • Does not credit the money transferred to the player's account, but debits it from the bank account
• 2 years ago
Page down and money inside
• 3 years ago
Great selection of games.
Great Bonuses with a ridiculously low wager.
Great RTP, even on all the NoLimit City slots.
Great German speaking support, especially "Stefan", he's the real MVP among all the support agents worldwide.
All the withdrawals were always lightning fast.
Clear communication when there were some issues with my documents, verification happened basically immediately after that.

  • Fast Withdrawal
  • Fast Verification
  • Outstanding Live-Chat
  • Great Selection of Games
  • Superb layout of the website
  • Some would say that there's not enough bonuses, but considering the low wager it's totally fine.
• 3 years ago
Worst casino in Japan Half a year 3 million yen First win 1 million yen Direct freezing of accounts that will not be withdrawn We do not recommend direct freezing if the amount is large
  • Completely unchanged from fraud
• 3 years ago
Has everything you need. Solid CS. Easy payments.
  • i dislike the layout and find it hard to navigate
• 3 years ago
When I won they asked me for so many documents to verify the account, but not only that, when I sent them if the photo did not meet their aesthetic standards of light, shadow and composition they would reject the documents, and so you can spend weeks. Basically what they are looking for is to tire you, to wallpaper. I have never seen a Casino with that policy, my opinion is that they want to scam you.
  • If you play in a Casino and you cannot withdraw your winnings, everything else is reduced to a feeling of scam, you have been ripped off.
Safety Index explained

Safety Index of LeoVegas Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LeoVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about LeoVegas Casino and related casinos (124)

124All2Opened31Not solved25Solved66Rejected

Complaints directly about LeoVegas Casino

Complaints about related GoGo Casino (Same management)

Complaints about related Bet UK Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £760
Bet UK Casino
Safety Index:High
Submitted: 05 Jan 2023

Complaints about related Expekt Casino (Same management)

Complaints about related Pixel.bet Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: ¥1,067,265
Pixel.bet Casino
Safety Index:High
Submitted: 17 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: €50
Pixel.bet Casino
Safety Index:High
Submitted: 01 Feb 2021
Resolved Our verdict

Case closed

Disputed amount: €42
Pixel.bet Casino
Safety Index:High
Submitted: 06 Dec 2020

Complaints about related Royal Panda Casino (Same owner)

Resolved Our verdict

Case closed

Disputed amount: 3,600 INR
Royal Panda Casino
Safety Index:High
Submitted: 29 Aug 2021
Show more complaints (+66)
Discussion

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