The player's complaning about promotional e-mails from the casino, even though the player is not allowed to play. The complaint was closed after the player contacted the casino with his request.
About two weeks ago, I suddenly couldn't log in. As a result of the inquiry, "Login is not possible due to the government's decision" was dealt with without any explanation.
The problem is yet to come. Despite unilaterally refusing, I receive an offer email every day.
Every time, if you contact me by e-mail so as not to send it, it will be announced that it will be deleted from the offer e-mail, but after that, I will continue to send the offer e-mail every day for 2 weeks.
It's very annoying, so I want you to stop harassing me.
Thank you.
Hello Sai,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with King Billy Casino. Firstly, please note that we are not a casino, we provide reviews of casino so I would definitely recommend you to contact directly King Billy Casino first if you haven't done it yet. Just simply contact the live chat support or write them an e-mail to stop sending you promotional e-mails. If they wouldn't stop even after that, we will take further steps to help you out. Please let us know once you contacted them and they respond.
Looking forward to your answer and I hope we will be able to help you out in your case.
Regards,
Nick
Casino.guru