Jungle Raja Casino - Player’s withdrawal is delayed and account is inaccessible.

I am facing a serious issue with Jungle Raja Casino. I requested a withdrawal of INR 219,000 on 27th September 2024, but it has not been processed yet. I have tried to reach their support team multiple times, but I have received no response. Additionally, I am unable to log into my account, which has made the situation even more frustrating. The lack of communication and support is extremely disappointing, especially given the considerable amount of money involved. I would appreciate any help or advice from others who have faced similar issues with Jungle Raja Casino.

Dear computerlabdlk,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Jungle Raja Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise how long were you a player of the casino and when exactly was your account blocked? 
• How did you learn about your account being blocked? 
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
• Did you achieve your current balance with the help of a bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas