When things are going well, a super casino actually pays out super fast
- Fast and expeditious payout
T&C copied from the casino's website (in German):
Jackie Jackpot Casino review
Safety Index
by Casino Guru
User feedback:Good
Rated by 17 users
Reward Group ApS
2023
> $1,000,000
OverviewUser reviews17Safety Index explainedDiscussion1
Jackie Jackpot Casino Review
This review examines Jackie Jackpot Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Jackie Jackpot Casino has a High Safety Index of 8.4, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Jackie Jackpot Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Jackie Jackpot Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Jackie Jackpot Casino, we read and assessed Terms and Conditions of Jackie Jackpot Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, Jackie Jackpot Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Jackie Jackpot Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Jackie Jackpot Casino has landed a High Safety Index of 8.4. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Jackie Jackpot Casino is interconnected with 8 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Jackie Jackpot Casino.
Terms and Conditions of Jackie Jackpot Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Jackie Jackpot Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Jackie Jackpot Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 0 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it.
Jackie Jackpot Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Jackie Jackpot Casino has a Good User feedback score based on the 17 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Jackie Jackpot Casino is owned by Reward Group ApS and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Jackie Jackpot Casino has been granted a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.
Payment methods, win and withdrawal limits
Jackie Jackpot Casino supports 5 payment options. This includes: Neteller, Skrill, Mastercard, VISA, PayPal.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
| Withdrawal limits | Win limits |
|---|---|
| EUR 7,000 per month | No win limit |
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Jackie Jackpot Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
 |
|
| German | |
|
|
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Jackie Jackpot Casino, managing your account, withdrawals, or other matters. Jackie Jackpot Casino has a good customer support, judging by the results of our testing.
Jackie Jackpot Casino slots and casino games
Jackie Jackpot Casino offers these types of casino games: Slots.
Casino games from 5 game providers are offered. This includes Play'n GO, Pragmatic Play, Hacksaw Gaming, Gamomat, Synot Games.
Bonuses and codes offered by Jackie Jackpot Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from Jackie Jackpot Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Games
Show all
Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Language options
German website
English customer support
All languages
(2)
All customer support languages
EnglishGermanEnglish live chat
All languages
(2)
All livechat languages
EnglishGermanGame providers
Positives
- Simple and clean website design
- Various responsible gaming options available
- Always helpful live chat support
Negatives
- Only slot games
- Small selection of game providers
User reviews of Jackie Jackpot Casino
This is a place to share experience with Jackie Jackpot Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Do you have any experience with this casino?
Write a reviewCasino Guru
We want players to understand gambling.
Deposited & won on Saturday, verified by Monday and paid out the same day! Chat has always responded fairly quickly and is always friendly. Better play in such a casino than one of this curacao casinos.
Worst customer support I have ever experienced in a casino!
I forgot my password and I can't even reset it using the password reset function because it doesn't work. However, the support chat can't help either, i.e. I just can't get into my account, which now has 70€.
I forgot my password and I can't even reset it using the password reset function because it doesn't work. However, the support chat can't help either, i.e. I just can't get into my account, which now has 70€.
- Nothing absolutely nothing
- Customer support as bad as it gets
- No more access to the account if you forget the password
I really like this casino. The bonus is very good and the chat answers quickly. I never had problems with it and also the withdrawal are fast. I appreciate this.
I can tell from myself that I had a good time. Nicely designed site and not bad slots.
Good quality bonus offers for customers.
Support works quickly.
Good quality bonus offers for customers.
Support works quickly.
for days, despite multiple chat promises, despite submitted screenshots, they simply do not book my gained 325,000 points from Ekstrapoint, which corresponds to 50.00 EUR. If you can't rely on that, how come you give this casino a perfect rating?
- many games
- Chat makes false promises
- Bonuses are not booked
- Games cannot be played in rehearsal
I can say that Ice36 Casino DK still has a lot to improve. man that very unresponsive chat support made me rage quit the last time I played, and that is why i can really claim that their games still need a lot of reworks and they need to add a live chat support if they want to have more players.
Found it by accident, decided to try it out. The design is like the last page of ancient children's magazines with mobile games, minus.
Very strange and long registration, the guys, fix it.... I’ve registered and got in. Not a bad choice of games, there’s even a live casino, too bad it’s not enough. I didn’t win anything, but I didn’t go for a draw.
Very strange and long registration, the guys, fix it.... I’ve registered and got in. Not a bad choice of games, there’s even a live casino, too bad it’s not enough. I didn’t win anything, but I didn’t go for a draw.
- Large selection of games, you can browse for a long time
- There are live casinos, but not much
- Very very very very strange registration
- Terrible design!!!
I only got 100% instead of 150% :( Please correct
- Bonus not received
Jackie Jackpot is such a catchy site, and I like how they are true to their title. Many of their available games are mobile friendly and with serious prizes to be won. But, what really hooked me up is how they can be played both for fun and real money, making it easier for me to win because I can practise the game features first.
Jackie Jackpot is a pure rip-off site. Little to no winnings when you deposit more than € 2000. Bet € 0.40 and small win € 0.08 and then first 50 clear rounds. Great rip off ... so hands off
- Rip off, rip off, rip off
Safety Index of Jackie Jackpot Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackie Jackpot Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team.
Learn more about casino review methodology
Unfair terms and conditions
- Playing restricted games while wagering bonuses may forfeit bonus balances
- Unreasonably short time frame for providing information within KYC processesT&C copied from the casino's website (in German):
Other factors
- Low withdrawal limit: €7,000 / month
Complaints about Jackie Jackpot Casino and related casinos
(51)51All1Opened7Unresolved14Resolved29Rejected
Complaints directly about Jackie Jackpot Casino
Our verdict
Case closed
Resolved
Submitted:
25 Feb 2023
Disputed amount: €35
Our verdict
Unjustified complaint
Closed
Submitted:
19 Sep 2022
Disputed amount: C$5,400
Our verdict
Unjustified complaint
Closed
Submitted:
17 Feb 2022
Disputed amount: ??
Our verdict
Player stopped responding
Closed
Submitted:
13 Jul 2021
Disputed amount: C$1,900
Our verdict
Case closed
Resolved
Submitted:
12 May 2021
Disputed amount: £11,031
Our verdict
Player stopped responding
Closed
Submitted:
04 Aug 2020
Disputed amount: €900
Our verdict
Player stopped responding
Closed
Submitted:
06 Jun 2020
Disputed amount: €1,000
Complaints about related Winner's Magic Casino (1)
Our verdict
OtherSafety Index:Very high
Closed
Submitted:
06 Jul 2022
Disputed amount: C$500
Complaints about related ShadowBit Casino (5)
Our verdict
Case closedSafety Index:Very high
Show more complaints (+10)
Resolved
Submitted:
21 Jun 2023
Disputed amount: NZ$5,500
Jackie Jackpot Casino Discussion
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