MoonWin.com Casino Review

Name: MoonWin.com Casino Review
Item: MoonWin.com Casino
Rating: 6.9
Author: Katarina Duboak

6.9/10Safety Index Fresh casino by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Find on Google

Show company details

Payment methods

Show all (34)

Withdrawal limits

per month

$30,000

per week

$10,000

per day

$5,000

Owner Dama N.V.

Established 2023

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (ANT)

OverviewBonusesUser reviews15Safety Index explainedDiscussion5Payment methods34

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MoonWin.com Casino Review

We've thoroughly reviewed MoonWin.com Casino and marked it as a fresh online casino. It hasn't been operating for long enough, so it's too soon for us to give it a normal Safety Index rating we give to established casinos. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, MoonWin.com Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Warning: MoonWin.com Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

MoonWin.com Casino is a relatively new online casino, which is why it's too early for us to conclusively say whether it's extremely bad, perfect, or somewhere in between. That's why we've marked it as a fresh online casino. As soon as we have more information about this casino, we'll come back to it and give it a "regular" rating.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (34)

Withdrawal limits

per month

$30,000

per week

$10,000

per day

$5,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (5)

English customer support

English live chat

Game providers
Show all (159)
Game providers (159)

CASINO SCREENSHOTS

Positives

Casino accepts players from many countries
High withdrawal limit
Bitcoin accepted
Live chat support is available 24/7

Negatives

Relatively new casino, not yet proven by time
Not all game providers are available for all countries
Not all payment methods are available for all countries

Interesting facts

Live chat support uses the auto-translate feature for some languages

Author & Guarantor: Katarina Duboak Last updated: 06 Nov 2023 Anything incorrect or missing? Let me know

MoonWin.com Casino bonuses

Browse all bonuses offered by MoonWin.com Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of MoonWin.com Casino

This is a place to share experience with MoonWin.com Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 15 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

Richard_Gonzalez

Visitor

• 3 days ago

MoonWin the best casino for me. I love playing here, great service and bonuses. Manager Alice is very nice, thank you for your advice and help with withdrawing money

Nice agents
Large selection of instant games
Possibility of replenishment by bank card

Xime

Visitor

• 6 days ago

So cute support stuff and great regular tournaments. I like Moonwin casino.

Friendly support
Nice tournaments
Regular bonuses

Nothing

Cardmaster.21

Visitor

• 1 week ago

MoonWin is top notch! What impressed me was that they called me when I submitted KYC incorrectly and helped me to take it))

Excellent support team
Good selection of pokies
Crypto friendly

ForsterCampbell

Visitor

• 2 weeks ago

Nice interface and navigation, I like the ability to quickly switch between the last slots played without having to go back to the lobby.

Fast payments
Live chat
Good loyalty
Popular pokies games

The mobile site is not fully adapted

Hippiesun

Visitor

• 3 weeks ago

Of course the quality of Moonwin support is impressive. This quality of service allows you to really relax and playing without resolving all kinds of issues... agent will do it for you.

AMAZING SUPPORT AGENTS
Fast payments & deposit
Mamy popular slots
Good RTP

Katty_Pipper69

Visitor

• 1 month ago

Payment took a little while, but I got my money and that’s main thing. I think this is what we should focus on first and foremost - fulfilling the terms of the casino.

Pays

Cash out time

Yozimaqu

Visitor

• 1 month ago

It's possible to win here. I hit the jackpot several times, but sometimes you need to stop in time - it's my advice

It's possible to win
Many providers
Tournament’s
Live casino
fast support agents

weredwolf

Visitor

• 1 month ago

A large variety of slots of various categories, fast live support. Notifications about the status of withdrawal of funds are sent to email. The withdrawal took 6 days from the moment of the request to my bank card.

variety of slots
live chat
pays

payment may be faster

Gunbruna

Visitor

• 1 month ago

MoonWin has become a discovery for me among a many online casinos. I like the big bonuses and holiday bonuses the most here.

Many pokies and instant games
Live chat
Rtp is enough
Many payment methods

Withdrawals 5-7 days

Mauser_84

Visitor

• 1 month ago

I have the best impressions of Moon Win... I like the wide selection of payment methods and the number of games/providers. Payouts are also usually very quick and without unnecessary delays.

Despite being a perfectionist and trying to find something to criticize about Moon Win, I couldn't. I am completely satisfied with the casino.

Good welcome offer
Gutes Willkommens angebot
Fast withdrawal+verification.
Schnelle auszahlung+verifizierung.
All necessary providers [Hacksaw, Pragmatic etc]
Alle nötigen Provider [Hacksaw,Pragmatic etc]

Kelli_Rose

Visitor

• 2 months ago

Tom from the support team thank you for always helping me with al the questions, it’s very pleasant. I so like your casino, interface is simple like and easy to deposit and withdraw winnings.
It's also mega cool that MoonWin give bonuses three times a week, thanks a lot guys

PussyHunter

Visitor

• 2 months ago

The best I have ever seen in an online casino. Everything is designed so that you can play and have fun without any problems

Fast withdrawal of winnings
Schnelle Auszahlung von Gewinnen
Support responded within 2 minutes
Antwort des support innerhalb von 2 Minuten
A good % of winnings in slots
Ein guter % der Gewinne in slots

Not yet
Bislang nicht

Bozarth_L

Novice

• 3 months ago

MoonWin is an i awesome casino, although Im a very picky person, its very hard to find fault with anything here.

Really collect winnings
Supp responds quickly
Many ways to deposit funds, fast transfer
Good design

No mobile app
The winning % is not bad, but I would like to more)

Boss78

Junior Adept

• 3 months ago

Seems like good Casino, great selection of games,site looks nice.
but unfortunately not my type of Casino...
Max win-10X
Wg-40X
Max bet 1.5 $

Great selection of games

Max win rules 10X
Max bet 1.5 $
Wg-40X

Phoenixmerlin

Junior Apprentice

• 5 months ago

I wasn't sure if I could win here. Now it's worked. Unfortunately it was only €300. But who knows.

Very good selection of games
Sehr gute Auswahl an Spielen
Very nice VIP support
Sehr nette VIP Betreuung
Fast payout
Schnelle Auszahlung

Unfortunately, I always lose very quickly. But I've already made a profit
Leider verliere ich immer sehr schnell. Habe aber auch schon einen Gewinn gemacht

Safety Index of MoonWin.com Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MoonWin.com Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Fresh casino6.9/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about MoonWin.com Casino and related casinos (2)

2All0Opened0Not solved0Solved2Rejected

Complaints directly about MoonWin.com Casino

Case closed Our verdict

Player stopped responding

Disputed amount: €70

Player’s withdrawal was delayed beyond the term limit.

The player from Germany had been waiting for a withdrawal since February 29, beyond the stipulated 7 business days, and suspected the site was a scam due to its failure to process the withdrawal. We had advised them that it was common for withdrawals to take a few days or even weeks to fully process, possibly due to unfinished KYC verification or a high volume of withdrawal requests. We had suggested the player wait at least 14 days after requesting their withdrawal before submitting a complaint. However, the player did not respond to our messages and questions, leading us to reject the complaint due to lack of further investigation possibilities.

Insufficient evidence from player

Disputed amount: Can$500

Player suspects casino of bad gaming practices.

The player from Canada had disputed the fairness of a casino's slot games, having observed consistent losses when betting over a dollar. We had informed the player that without evidence of unfair practices, we couldn't take further action. The player had been advised to provide additional information to support his claim. However, no sufficient evidence was provided, which led to the closure of the complaint. We had assured the player that game fairness was continuously monitored and encouraged him to reach out if he encountered any future issues.