High Noon Casino - Player is criticizing false advertisement of bonus.

This casino "High Noon Casino" is the worst I've ever visited! Customer support is rude, they do not honor their advertising, and make false claims.The customer support claims 3rd party sites like this site "casino guru" made up the bonus they advertise and they will never honor it. Casino guru was blamed for their incompitense and I was hung up on bye customer support. Plainly a scam site don't waste your money!!! 100freespins is bs!!!

Dear davewrench3,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you have redeemed any promotional offers from this casino in the past? What was the exact reason why a promotional offer couldn’t have been applied to your account properly? Have you tried communicating this issue with the casino directly?

Could you please advise which exact bonus you have tried to activate and forward any relevant communication to petronela.k@casino.guru?

Meanwhile, please understand, that we can’t penalize the casino for not giving you a bonus automatically.

Thank you in advance for your reply and I hope we will be able to help you as soon as possible.

Best regards,

Petronela

That was the very first time I attempted to play at that casino site

Thank you, davewrench3, for your reply. Could you please advise what was the exact reason why a promotional offer couldn’t have been applied to your account properly? Have you tried communicating this issue with the casino directly?

Your friendly chat representative hung up on me and they never gave me a exact reason. They claimed I usedbonus codes or redeemed bonus codes there before and that is false also. I never visited that site ever before.... Never before that!

I’m sure you understand that I don’t work for High Noon Casino, but as one of the Casino.Guru independent employees and professionals I’m trying to help you to resolve your problem. Could you please advise which exact bonus you have tried to activate and forward any relevant communication to petronela.k@casino.guru?

Basically your trying to make a soapoperah out of this. This situation has wasted plenty of my time already. As far as low quality as high noon casino is, im not surprised to see them treat people like crap. Anyone I talk to on any social networking site or in real life casinos I plan to detour customers from high noon casino. I have already detoured over 30+ people from becoming "victims" of their tactics as they will never be profitable from a leach casino. Ill detour several hundred from falling victim to that site.... I will not forget and I spend lots of time ruining their rep. Watch it won't be long until their undeserved reputation suffers!!!!

I understand your frustration, davewrench3. Unfortunately, up to this day, I didn't find out from you which exact bonus you tried to redeem and I didn't receive any relevant communication between you and the casino. If you wish to provide some, my email address is petronela.k@casino.guru. Thank you very much in advance.

Dear davewrench3,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.