Shuffle Casino - general discussion (page 5)

This is really interesting information, and I just hope they will fix it and use software to detect the use of a VPN. This way they could avoid many issues, for sure.

Were you able to play there, or you are not interested even if you could?

Not sure what you are trying to say Romi. The management of shuffles knows the sponsored streamer plays from US lol. They pay him. Its not the detection of it, its the hypocrisy. All casinos have tools to detect vpn. My point was in the hypocrisy. Hope you well, Romi. Long time! 😋

Just saying that this information could be really useful for our users. 😉

Thank you. Be well as well! 🙂

If you've been following my posts, I want to write one thing. The site paid me. No claims. The only thing that on the rate a little lost. Withdrew 2200$ and now at the rate it turned out 1500$. Thank you all.

I am glad that you got your money from this casino.

It really is a big difference now, as you wrote.

My I ask if you're okay with it and if you will continue playing there? 🤔

Yeah. I'll play.

You know that I did and almost never are the even answered. The license issuer does not intervene unless the complainant holds a b2b license for the operator.

Trust me man, they have made it blatantly clear without directly saying it to me, but in no fewer than two words: FUCK YOU!

If you have further experiences, feel free to share them with us.

Have a nice holiday. 🎄😊

I know that this is an unpleasant situation you have been in and that it is probably still not completely settled from your point of view. 

But I would like you to be a little more polite. I know emotions sometimes work at full speed but sometimes it's better to keep a cool head. 

I hope you have a peaceful holiday.

Polite? Brother do you not understand what it is like to be destitute and homeless because these assholes STOLE MY LIVLIEHOOD AND SAFETY FROM ME?

What's wrong with people? You think this is excusable behavior??? The knew specifically what they were doing and calculated through an array of employees to turn my asshole inside out with a spiked baseball bat. Now I'm homeless, and my efforts extending shuffle to the top going unpaid harms me more than you can ever grasp. Don't tell me to be polite to them, you always will get my respect, but these cock smokers never will until my duty is paid.

Because, this is no secret: From early in life I ended up caught in the system. My mother was a drug addict, and neglected me and my 2 siblings. The police came to my school while I was in the second grade and said we were going to go for a ride. This was back when I still had the false belief these individuals were not the terrible people they in fact are. That morning if I had even seen my mother would have been the last time I saw her alive because was followed was 15 years bouncing around group homes and foster parents until I aged out at around 18. Sometime in between when I was 12 my mother was diagnosed and passed away from lymphoma, which is a lethal type of cancer that spreads fast.

Since I had nothing that most people would like parents who made sure I had a plan at 18, or a car, or a savings from a summer job, I enlisted in the Army in the middle of the Iraq/Afghan war. I learned discipline and loyalty which is something I lacked the past 19 years of my life, and many things were fun. This is also where I learned drinking and eventually drug addiction since my past did not well equip me with very good coping mechanisms. Eventually spiraling out of control and into the dark web where I met my 15 year prison sentence.

After getting out with nothing and nobody I quickly built a good life, although even that was taken by shady operators and shuffle is the pinnacle of the story. Fuck you noah. His actions mean that I may never retire or own a home of my own.

Any more questions about why it is so rekless on shuffles actions derailing my future, safety, and security? I spent 6 years getting paid nothing, injured permanently doing it. Followed by another 7 years of prison, and now I am turning 40 in 2 months. I havent even started my life.

Go ahead and just ban me now, side with them like you have with literally every post and complaint on the site, because I said Fuck Asshole Loser KYS and Noah all in the same post. Rather than taking the initiative and mediating an incredibly bad and potentially lethal situation for me.

I believe Jaro was just requesting that you be a little kinder. He made no remarks about any actions by the casino that you believe are ruining your life.

We are sorry to hear about your struggles, but there is not much more we can do about it, I'd say.

You have a wrong opinion about Casino Guru, but as long as you keep it civil, it will not be a huge deal. We are pretty much to that.

I am wondering if you still want to keep the account open in light of what you just wrote. Perhaps this secluded, responsible section will be of good use to you: https://casino.guru/problem-gambling

Although I sincerely do not know if this is okay with you, I would like to wish you a happy new year.

Take care, please.

I do have a problem gambling although gambling itself doesn't impact in ways that are harmful. The people involved in gambling with their sense of entitlement to other people's money without any recourse to the victim of financial exploitation is horrendous.

What is harmful though, are shitty attitudes and insulting smoke screens to divert away from some one else's fucking disgusting behavior and using excuses and deflecting the blame for their own behavior back and then when they are directly confronted in a way that strips away their dignity. Quit fucking covering up for these NIGGERS

Me saying nigger is disrespectful but stay focused people why a man would say this openly on the internet at all....?

What's disrespectful even more is that people after having their entire history wiped from them, their sense of humanity and culture was stripped from them and gentrified them so much that they are pleased by simple shots of dopamine in sad attempt to trigger their aggression in a way they cant mask. At the end of the day, I said a taboo word, but I said it in a way to deflect the deplorable meaning of it directly at Shuffle and their Agent's behavior. I can't help but feel trapped and enslaved to these privileged white assholes!

Well,

Do you wish your Casino Guru account to be closed? After what you just composed, I'm quite sure you would be more than happy to leave, since we are just covering something up. So, I can help with that. 

I'm trying to maintain a decent level of understanding for your expressions, yet kindly accept this:

Similar posts will result in a permanent ban. We won't tolerate such behavior, even in the case of a regular or compulsive player. Please try to keep it decent. It is not an attempt to get rid of you, but there are rules you are supposed to follow. I have no idea how hard the life has been to you, and I also believe you are not interested in me trying to get close to that description. Shall we at least keep that decent, please?

RE: https://casino.guru/shuffle-casino-player-is-unable-to-access-an-airdrop

Thank you for your reply. Unfortunately, since your account balance only contains shuffle tokens and no real money winnings, we are unable to assist you further in this matter.

As mentioned in my previous reply, the casino has the discretion to decide which players are eligible for promotions. If you believe their decision was unjust, I recommend contacting their licensing authority, the Curacao Gaming Control Board, for further guidance: https://casino.guru/licensing-authorities/curacao-license.

Regrettably, due to the reasons outlined above, this complaint will now be rejected. I appreciate your understanding, and I’m sorry we couldn’t provide more help on this occasion. Should you encounter issues with this or any other casino in the future, please don’t hesitate to reach out to us again.

Best regards,

Veronika

I am completely convinced now that Shuffle is paying this website to sway decisions and outcomes of these cases in favor of the house. I will not sit by watching this as the complaints continue to build and go on with no resolution and more and more and more continue to lose in the very rare events they even win at all. Even the losers, cant recoup even a fraction of their promises.

Shuffle has consistently changed their terms of service often times without any notice at all to end users, which is expressly prohibited by licensing rules which you can actually find here https://portal.gamingcontrolcuracao.org/page/license-conditions

Article 11            General terms and conditions

4.      Players must be given the opportunity to review changes to the terms and conditions in a sufficiently clear manner in order to determine whether they wish to continue to participate in the offered remote games of chance. It must be possible to consult these at all times the remote games of chance are available   via the publicly accessible part of the licensee's game website. The player must be able to access this information from any page of the game website.

Never once has any player been afforded this opportunity with regards to the airdrop or any other part of shuffle's engagement. In fact, they have current partners and players like Remi Gambles, who was very well known to live in banned jurisdiction and yet they continued to sponsor him knowing he was involved in illegal activities. Now he is on bail facing federal charges after he was caught, and used shuffle to launder the proceeds. Twitter has numerous posts about this as it unfolded in real time and there is no possible way they can deny knowing.

This is only one of dozens of examples.

Article 15 Reports

c.      (attempted) fraud or other forms of criminal behavior of participants related to games of chance, as well as the measures taken in response thereto;

d.      it suspects or knows it is in breach of a license condition or it is a matter that could have impacted on license grant had it been known at the time, including (i) a deviation from the business plan or any data provided on license application; and (ii) there having been a disproportionate number of customer disputes by reference to comparable periods of trading under a sublicense and/or any one dispute is for a material amount;

e.      it has materially deviated from following its own policies and procedures;

I would consider the next term to also be applicable since, certainly money laundering activities could very well result in shuffle's arrest one can only hope:

f.       where it or any of its key persons, UBO’s or entities with a qualifying interest is/are at serious risk of facing criminal charges regulatory censure/loss of license in any jurisdiction;

and since they are not paying out:

g.      the license holder is unable to pay its debts as they fall due;

I am just wondering now if Guru is going to dignify any sort of a response to my claim that I believe they are taking bribes from Shuffle?

You do understand that defending this casino has misled thousands of players who depend on your website as a source of trust, and the fact that you defended this operator and discredited now hundreds of complaints despite knowing this large number of complaints was indicative of a bigger problem, you directly helped turn these people viewing the search results into scam victims and you are now also directly responsible for neglecting your duty thus exposing you to liability.

Hello,

I'm not familiar with the details, but the explanation seems okay. This information may be quite new, but the complaint system is only applicable in situations where the player possesses real balance in the casino.

For example, we also do not engage in situations when the player believes he should get some free bonus because, as the summary says: "the casino has the discretion to decide which players are eligible for promotions."

Basically, that's all. I feel that your points are more law-oriented, so you may discuss that with a company focusing on legal cases.

I just did.

Saying we do not get bribes is meaningless because you already constructed the story. So, I explained there is a simple and straightforward reason why the complaint was closed as it was.

When no real balance is involved, there is no disputed amount to present to the casino.

I believe that's pretty much it. This rule has been present for the very beginning. And I'm really sorry to see you are still ready to conclude an event based on your opinions without knowing the process we adhere to.

Since we are not able to prove we are not doing something you think we do, there is literally nothing to add. You just made another assumption; I'm sorry.

Stop concluding such stories, please. I believe I already warned you about that. Kindly stop delaying our work by dragging us into another conversation where you think something is wrong. We were there many times before. This is the last and final warning. If you won't stop, your account will be banned.

Forget the law, forget the tos. You and I both know what is "reasonable" in the sense that any reasonable person would be able to draw the same conclusions that I have now for more than two years since I began posting concerns about this operator: they are not a legitimate business based on my many years of experience as a player, they have consistently at every opportunity used their position in the industry to disadvantage every person that they possibly could for profit even if it meant lying, fabricating things, disparaging people, omitting facts, outright slander and libel, you name it they have done it so long as it means they are +$. Any reasonable person could make this conclusion based on all of the facts available and now looking back over the myriad of cases that have quickly accumulated indicating that in fact this company is anything but trustworthy, legitimate, safe, equal, private, or compliant. They continue to lie about almost everything and use TOS which they will change immediately without even notifying a person or providing them the option to exit their contract solely to their own benefit. They will cherry pick who and when to enforce the terms and then outright ignore them in favor of others. They are the most evil of companies I have ever had the misfortune of dealing with and I warned you very early on about the many many warning signs I witnessed and continue to witness. Despite this, guru you continue to take the side of the operator and it is only diminishing every persons trust and at the cost of your own reputation. Black list these guys and wash your hands of them if you ever want to restore trust among your loyal users who come here dependent upon you as a layer of security.

In that case, prove the casino behaves the way you keep describing. This is the way.

https://x.com/SpadeALLIN/status/1848337746898682171

https://therecord.media/another-hacker-scattered-spider-charged

Another teenage hacker charged as feds continue Scattered Spider crackdown

An alleged member of the hacking group Scattered Spider has been charged with carrying out phishing attacks on telecommunications companies and a financial institution. 

Remington Ogletree, a 19-year-old resident of Texas and Florida, is at least the sixth alleged member of the group to have federal charges filed against them in recent months. The hacking collective drew international attention last year over its paralyzing cyberattacks on casino giants MGM Resorts and Caesars Entertainment, and their social engineering attempts have breached the computer networks of Coinbase, Twilio, Mailchimp and LastPass.

The group is believed to be an offshoot of a pool of cybercriminals who dubbed themselves "the Community," or "the Com."

According to a recently unsealed criminal complaint, from at least October 2023 through May 2024, Ogletree "perpetuated a scheme to defraud in which he called and sent phishing messages to U.S.-and foreign-based company employees to gain unauthorized access to the companies’ computer networks." 

He is charged with wire fraud and identity theft and was released on $50,000 bail. His victims suffered more than $4 million in losses as a direct result of his scheme, prosecutors allege.