Shuffle Casino - general discussion (page 6)

https://storage.courtlistener.com/recap/gov.uscourts.njd.556587/gov.uscourts.njd.556587.1.0.pdf

You know, the other thing is that you stick with someone else's situations. I imagine your intentions are pure, but everything you threw at us is second-handed, it seems.

I guess time for your own complaint process has come. Here on the forum, you will prove very little to my colleagues.

Alternatively, if you prefer to be the other's voice, inform the Data Team, please.

You have that chance 24/7

If the casino (not sportsbook) has not been fair to you and you have disputed amounts available, go ahead.

You will not even consider my situation which I came to you very early on asking you to act as an intermediary though you refused to even acknowledge my claims sir on the basis of not having authority over intervening. So I again believe you are yet again unreasonably using this as a way to distance your accountability to having knowledge or control over, yet I have repeatedly asked you to consider and reconsider this position yet you refused to even act in good faith for an amicable resolution and yet here we are still at a disagreement over: is shuffle even a real business or is this yet again just another cash grab and outright fraud led by the same people running the FTX disaster of ship, ending in a 40 year prison term being handed down to the leader.

The answer to me is clear. You can trace this record of requests back very far.

So again for the 10th time by estimate: will you or wont you take my case to the operator on my behalf, regardless of your existing agreement with them, I am asking you to act as my intermediary for the benefit of all of us as a collective to please take up the initiative.

I want to reiterate that I am not a member of the Complaint Team. You continue to use this forum to demand a more thorough discussion of your complaint, which I am unable to provide in the manner that you have requested.

Since the player, not us, has an agreement with the casino through the creation of the casino account, we essentially never represent players' cases before the authorities. Casino Guru, as an independent company, has no position in dealing with authorities.

This is not a place for such a request; kindly communicate with your former mediator instead.

I am presenting my opinions, which I believe is not what you have been seeking.

Good day. I won funds from the bookmaker Shuffle, at first they paid without problems. Then the transaction froze, I wrote to support, they asked for additional verification, in the form of a statement, in the account I uploaded everything that was required of me, as a result, silence for three days, they simply ignore me, it is impossible to write to support, the funds that remained on the balance, in the amount of 500 dollars + 250 on withdrawal, they simply do not give.

Hey, since you had to send a document and I think casinos don't often work on weekends on things like this, I'd be a bit more patient. We give casinos 14 days to verify or withdraw although I would be happy if it didn't take that long. 

However, if the chat doesn't write you back, have you tried emailing them as well? If the casino exceeds the time I mentioned, you can get in touch and we will try to assist you. 

Do you think you'll hang in there?

Good evening! The casino continues to ignore me, citing an alleged manual check, they answer me the same thing. I doubt that they want to pay me, I sent them everything they asked me for(

Okay, so how long has your situation been going on? Have you been playing slots or just sports betting? 

Please let me know.

The situation has been going on since January 29, I have not received my funds, and since then I have sent everything they asked for, but there is no answer as to when they will withdraw my funds. I did not play in the casino, I only bet on various sports, volleyball, football, basketball

Oh in that case we probably won't be able to help you because we don't have any experts in sports betting.

Anyway, I can at least help you by providing some links where they could theoretically help you. 

You can find them here: 

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I hope the situation will be resolved and you will eventually get your money.