Hey. I can see that you have already submitted a complaint here.
Nick explained to you that we are not able to intervene before the 14-day time frame passes, so hopefully until then you will receive your money. Especially if your account is already verified there.
Do you have any updates for us, by any chance?
My account has already been verified because I've already received a withdrawal, but nothing new yet, just wait or I'll lose the money.
Dear Jose1978,
We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.
Our team would like to notify you that all financial procedures are reviewed in due course. Therefore, cancellation of your withdrawal request can lead to your payout to be postponed.
Please note, that previous requests have been cancelled by you, thus influenced it withdrawal process.
Furthermore, we kindly ask you to pay attention to our Financial Department work schedule, that is set from Monday till Friday.
After a detailed check, our team has noticed that today, you have already received the letter with your next schedule that will be executed tomorrow. Financial Department will notify you about every payout by email.
Thank you for your understanding,
Rolling Slots Casino Representative.
Thank you very much, Rolling Slots Casino Representative, for explaining the situation here.
My account has already been verified because I've already received a withdrawal, but nothing new yet, just wait or I'll lose the money.
Please read the Rolling Slots Casino Representative's reply to you and let us know whenever you have any updates for us.
Hopefully, soon you will get your withdrawal.
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