3 weeks ago
So I sent you again a different proof of address as a PDF, even though you sent me the same email, your system accepted it. I hope it works this time.
Automatic translation:
Rolling Slots Casino - general discussion (page 10)
3 weeks ago
Dear Sinoo89,
Thank you for sending the updated proof of address! Our team will review it as soon as possible within their working hours—Monday to Friday, 9 AM to 6 PM (GMT +2).
We’ll keep you informed of any updates along the way, and we appreciate your patience and cooperation!
Thank you once again for working with us to complete this step, and please feel free to contact us if you have any questions.
Warm regards,
Rolling Slots Team.
3 weeks ago
Dear Romi, this is not the first time I have verified myself in a casino. I have done it numerous times. I have also tried to cooperate with them but Rolling Slots has not helped me. Don't you find it strange that the documents sent to me are first accepted and then rejected again? I still have the whole process as screenshots which I can send to you. I have also included some here where you can clearly see that the casino first accepted the documents but then rejected them again. There is malicious intent behind this. I have not only sent this casino one document with proof of address but several, they first accepted it and then rejected it again.
Automatic translation:
3 weeks ago
Hi there.
It appears to me that the casino representative is attempting to assist you, which is not as common as you might believe. Naturally, we do not know why the documents were approved and then denied; yet, thanks to you, perhaps we'll get some insights.
Hope the KYC will soon be over! Would you update us on Monday afternoon?
3 weeks ago
Hello
Yes, of course, as soon as I know more I will let you know.
Automatic translation:
2 weeks ago
We'll be here waiting.
2 weeks ago
Hello, as far as I understand it, my account has been verified and according to the casino my withdrawal is scheduled for 05.11. I will keep you updated
Automatic translation:
2 weeks ago
Hopefully they will do as promised then.🤞
Which payment method did you use, by the way?
