paclmaya's reviews

Casino Guru

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2 months agoOriginalTranslation
The game itself is OK - yesterday I had another experience that I wouldn't wish on anyone - all the slots worked without any problems until I used my bonus. Then I kept getting strange errors with Rise of Olympus - every time you had the feeling that things were going more or less normally, an error message came up, as soon as things were going badly for me, the error message didn't come up. Things went better again because you had the feeling that you could get a free spin now, and an error message came up immediately. Restarted the game and again no free spin - made spins in the 4-digit range and didn't get a free spin, always made the same wrong decisions even though the opportunities for good decisions were greater than the bad ones. Sorry if you want to tell me that it's a coincidence, then there must be a devil.
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  • You can also play there via mobile phone bill
  • They don't respond to your wishes - I've closed my account several times, asking them not to open it again if I contact them - and what happens is they open it again. This is how you can also act with gambling addicts
Automatic translation:
Wild Tokyo Casino
2 weeks ago
Dear Paclmaya,

Thank you for sharing your experience with us. We are sorry to hear about your encounter.

Please be assured that technical errors may occasionally occur, and while we strive to ensure a smooth experience, some challenges may arise due to factors outside our control. The game itself, including its features and outcomes, is managed entirely by the game provider, and unfortunately, we have no influence over the course or timing of the game.

Upon checking our records, you did not specify in any of your communications that you have gambling addiction.

We take the well-being of our players seriously and are committed to providing a safe and responsible gaming environment.

Thank you for understanding.

Best wishes,
Wild Tokyo Casino Representative
1 year agoOriginalTranslation
What can I say about a casino that has a win stop even when you deposit. Then I wanted to reach someone there - the chat couldn't be found - so I wrote it by email, so far no answer as to what was going on. I wanted to have my money paid out again, I deposited it with Skrill - the system required me to make a deposit - I did yes - no chance of the payout!Q
  • If you don't deposit anything, you win
  • you lose even when you win - you have to do it
Automatic translation:
1 year agoOriginalTranslation
I've paid in a few times and it's never been anything special. Unfortunately, slots also have worse versions instead of better RTP. If you want to be a good casino, I think you should also have the best RTP for the slots. And to be honest, I don't have that feeling there
  • Layout is absolutely okay, bonuses are also in an acceptable range
  • As I said, it doesn't feel like the best RTPs for the slots
Automatic translation:
GetSlots Casino
1 year ago
Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to contact@getslots.com with the subject "СasinoGuru Review". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
GetSlots Team.
1 year agoOriginalTranslation
Is somehow connected with Bwin and BWin is probably one of the worst of the big casinos. Games with bad RTP - the specified RTP can not be correct by far. If you do almost 1000 spins in the big bass series for 3 free spins, ole!
  • You have much better
  • As I said, there is absolutely no fun here - the bigbass series is faulty - it can't be the case that if you have 2 scatters on reels 1-4, then there is usually no scatter on the remaining reels - so you take your chance , on a free spin, which is actually forbidden. You should have the chance of a free spin in every spin, which also means that the scatters are always there
Automatic translation:
2 years agoOriginalTranslation
First of all, only players with Austrian residence are allowed to play. Netent - couple of slots, red tiger couple of slots, green tube couple of slots and Rabcats too many slots - the worst provider I've seen so far.
  • Payouts always work perfectly on Monday or Thursday - that's it with the positive.
  • faulty slots-Lord of the ocean,Faust -you only get free spins if it jerks after the spin-great fun. I told them too, but they don't care
Automatic translation:
2 years agoOriginalTranslation
Nothing special-sry. I got a deposit bonus. 100% and I don't think 20 free spins were included. But it doesn't matter, they're just a hurdle to pay out anyway. Then I asked in the chat because of the bonus conditions. It was about - it says there that certain games don't contribute to the turnover of the conditions. I wanted to know if I can still play them or not. Because it just says there - These games don't contribute to sales. The answer I got was that I should read the terms and conditions - I asked again if I was allowed to play them, or not? no more answer-after 5 minutes I gave up. Sry something like that is not a service, it's about my money, and I want to ask before something stupid happens. So I don't play there anymore
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  • after such an experience you don't pay any more and save the money.
  • No service, no answers to simple questions
Automatic translation:
Trustpilot_flash_alt
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