Old Havana Casino - general discussion (page 3)

I'm sure it's up to you. I have given my recommendations, and since you won a smaller amount, congratulations and I hope there will be no problems in the withdrawal. 

Also, be sure to give an update on how it goes. I believe you will see the money as soon as possible. 🙂

Yesterday was 12 days since I won. I wrote them an email.

Hi, Can I get an update on the pending withdrawals from Old Havana for $751.68 and High Country casino for $1000 Total of $1751.68 . Both are for wire/bank transfers. Thanks 

So far no answer.

Hmm, I suppose you probably already know that if 14 days go by and you still don't have your withdrawal, then what am I going to recommend that you do. In all that time, the casino hasn't said anything to you about your withdrawal ? 

Definitely let me know if you hear anything in the next few days and if not, then I feel a complaint in the air. 🤔

Well it will be 14 business days in 4 more days.

This time I am not waiting a month putting me at the back of the pay line.

Really unfair

I would certainly see it the same way. Personally, I probably wouldn't go back to the same casino after one experience of this type, because I would be of the opinion that it would happen again. 

I hope you see your money before you see the complaint form. 

I'll keep my fingers crossed for you. 🤞

Well this will stir up the pot a bit more. I decided to play today at their sister site High Country and I won again very small win...I remember asking them why I do not get comp points and this was their answer.

Important to notice that transactions linked to winnings are not eligible to be added to the comp points, and your account shows that you have won more than what deposited since the last year.

So since I won I don't get comp points anymore. ok who cares!

Well, I would probably stay away from such a casino as I said, because it seems that they don't seem to value their loyal players that much. Of course they have the right to decide who they give such points to and who they don't. So the decision is ultimately up to you. 😕

Surprisingly I noticed a payment from old havana and high country have now been authorized to be paid out. So that's just about the fourteen day waiting period. A lot better than last time.

Do casinos read these discussions?

Well, that's good news, now you just have to wait when they will come to you. Let me know when it happen. 

As for your question, casinos tend to read the conversations, but most of the time you see a casino representative here, and they get involved. So I'm not sure if anyone has read this but I can't say for sure or refute it. 🙂

One day it took. Got it today from both casinos combined.

Still a balance owed from High casino. Its been 2 days so far.

12 too go.

Hi! Better than nothing, right?

Do you have your own guess on how much time they would need? Hopefully much less than 12 days!

Probably the same close to 14 business days

So we know it is still within the norm. However, I sure wish it was less and I would be happy to see you withdraw what they owe you. Feel free to let me know when the next withdrawal has arrived. 

Anyway, I thought I'd ask, although I'm not sure if I haven't already done so, what payment method do you usually use when it takes 14 days ? Have you tried several of them and is it the same timeframe for each one or do you always withdraw only with one ? 🤔

I will keep you informed on the next withdrawal. As for payment types I do not do crypto of any kind and I am not interested in it, So I prefer check or bank/wire transfer only.

We will wait and hope that you will come with a positive answer as soon as possible. 

Regarding payment methods, thank you, I know that crypto should be the fastest, but there are many cases when it takes longer in casinos even with these types of methods than the player expects. However, now we need to focus on the current situation. 🙂

Alot of casinos only use crypto for deposits and withdrawals. That limits me but I also believe it limits the casinos also. I cannot believe that players like crypto. If you win and you get your withdrawal then you have to sell it to turn it into cash. Checks and wire transfers are instant cash. No selling, buying or watching the price change daily. IMO I think any casino that doesn't take credit cards as a deposit method is losing business but I also understand that there is no 3rd party deposits so more can be hidden.

I know that I have met players who have explicitly asked for crypto either for deposit or withdrawal. I don't really understand it that well and I have maybe only basic knowledge, so I would also lean towards transfer because it wouldn't depend on different conversions. 

Nevertheless, what is most important in this case is for you to get your next withdrawal. I hope it will be successful. ✌️

It happened again..another small win yesterday. So now there are 2 withdrawals.

I see you are quite successful in winning these small sums. I think I would be repeating myself if I kept telling you to update me. Of course, I suppose you're waiting for one withdrawal, so whatever happens you know we're here and you can let us know. 

Anyway, what game do you play if you always manage to win a certain amount ? Do you have a favourite slot or do you change it ? 🙂

I like rtg platform games. I have several that I like to play. Yesterdays win was on Ghost ship. 6.25 bet and I hit 9 wild ghosts in a square. Paid me $1000.00.