Home Online Casinos Old Havana Casino Review

Old Havana Casino Review

Rating for players from Virginia: 3.1
3.6 Reputation
rating
Bad
Reputation
Rating for players from Virginia: 3.1
Bad
Reputation
Author: Matej Novota | This review was last updated: 2020-06-17T00:00Z  

We've thoroughly reviewed Old Havana Casino and gave it a bad reputation rating. It's a bad online casino and we advise you to stay away from it. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Read the full review below and learn more about this casino.

According to our research and estimates, Old Havana Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Old Havana Casino is operating without a valid license.

We currently have 11 complaints about this casino in our database. Because of these complaints, we've given this casino 1,977 black points in total. You can find more information about all of the complaints and black points below.

Old Havana Casino has a customer support, however, we've rated it as slow or bad. This means there are customer support representatives available to help you, but their responses tend to be slow and not as helpful as they could be.

As you can see from all of the information in our review, Old Havana Casino is a bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

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Residents from
Virginia
Accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus*T&C's apply
400% up to $500
Payment Methods
Game providers
Owner
Main Street Vegas Group Casinos
Established
2012
Withdrawal limit
$8,000  per month
$2,000  per week
Licensing Authority
Casino operates without an official license!
Interesting Facts
  • Sticky (non-cashable) bonuses
Positives
  • Casino accepts players from many countries
  • Live dealer games are available
Negatives
  • Low withdrawal limits for new players
  • Only one game provider (Real Time Gaming)
  • Some games require download

Complaints about Old Havana Casino (11)

We have conducted extensive research on the internet and as a result we have found following 11 complaints about Old Havana Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Old Havana Casino a Bad reputation.

Bad Casino Reputation
No reaction, passive regulator
Black points: 1151
Casino kept on delaying a payout of the player's deposit.
The player requested a refund of her deposit in the amount of $3,300. The casino kept on delaying the process and also never responded to the complaint. No other information is available ever since then.
 
This complaint is from 7/2019
Disputed amount: $3,300 (real money)
Read more on: askgamblers.com
Read more
No reaction, passive regulator
Black points: 248
Delayed refund of all player's deposits.
The player was promised a refund on all their deposit from the casino but the process had been delayed. The casino told the player that there was an issue with the payment provider and they were trying to solve it. There is no further information available ever since.
 
This complaint is from 3/2019
Disputed amount: £1,600 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, passive regulator
Black points: 30
The player wasn't able to withdraw his winning.
Warofthegods requested a withdrawal of $50 that he had won with a no deposit registration code. But upon his withdrawal attempt, he found out that the minimum withdrawal limit was $150. In the order to withdraw his winning, the finance department advised him to deposit $120 of which he asked if he needed to play that amount through, too. Warofthegods was answered yes and if he wouldn't ask about it before he did so, he wouldn't even know. No further information is available ever since.
 
This complaint is from 12/2018
Disputed amount: $50 (bonus money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 30 black points in total
Delayed payment, likely paid
Black points: 80
The player's withdrawal request was delayed for no reason given from the casino.
NAHOOHANK requested a withdrawal and the casino's financial team confirmed that it was accepted and submitted to the payment center. It has been at the payment center for over one month and he still didn't receive his winning and made another withdrawal request but its status was kept on being in requested mode. After a while, the casino informed the player that they couldn't give him a time frame but would notify him by email once the withdrawal would process. There is no further information and the case remained unresolved.
 
This complaint is from 2/2018
Disputed amount: $1,000 (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 80
The player's withdrawal was delayed without an explanation from the casino.
After Bim9001 completed the wagering requirements of his match deposit bonus, he requested a withdrawal of $200. Later on, he was asked to send in documents for verification, which he did right away and they all got approved. About twenty days later, the player still didn't receive his payment. There's no further update available ever since then.
 
This complaint is from 9/2017
Disputed amount: $200 (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, likely paid
Black points: 60
The player's payment installments were delayed.
Chartexas had won a big amount of money that was supposed to be sent to him in payment installments. He received one payment of $2,000 and was waiting for the rest of the money to arrive. But the $7,000 was delayed and the player was told there was a queue, which the casino had to follow. There is no further update on whether the player received the rest of his money. The case remained unresolved.
 
This complaint is from 9/2016
Disputed amount: $7,000 (bonus money)
Read more on: askgamblers.com
Read more
Show 2 similiar complaints with 140 black points in total
Insufficient evidence from casino
Black points: 99
The player was accused of a fraudulent activity without any proof provided by the casino.
Broker, the player, received a payment from the casino on his Neteller account, but unfortunately, the account was closed. After he contacted Neteller, they returned his money back to his player's account and the casino refused to pay the money back to him. The casino accused the player of fraudulent activity and as result, they banned his account. No further information is available.
 
This complaint is from 4/2016
Disputed amount: $100 (bonus money)
Read more on: askgamblers.com
Read more
Insufficient evidence from casino
Black points: 99
The casino accused the player of a fraudulent activity without providing proof to the player.
Charm100 requested a withdrawal but his account got closed due to fraudulent activity. The player claimed he had been contacted by a phone call that the account was verified and ready to be moved to the financial department and asked if the casino had proof regarding the accusation. There is no update on the case and it remained unresolved.
 
This complaint is from 4/2016
Disputed amount: $125 (bonus money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 99 black points in total
Delayed payment, status unknown
Black points: 60
Extremely long withdrawal process for no reason provided by the casino.
SHEA26 requested a withdrawal and 17 days later, it still wasn't approved. The case remained unresolved without any further update.
 
This complaint is from 1/2017
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 60
The player's verification and withdrawal process were extremely delayed.
The player submitted a withdrawal request for $1,000 and he had contacted the casino a couple of times for an update but was told that his withdrawal request is in the queue. No further information on whether the player received their winning or not.
 
This complaint is from 12/2016
Disputed amount: $1,000 (bonus money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 60 black points in total
Uncertain case, passive regulator
Black points: 10
The player was denied of his withdrawal request due to unfinished wagering requirements.
Redmanus requested a withdrawal of his bonus' winning but was informed that he couldn't because the players from Europe had to double complete their wagering requirements. He then asked the casino, if he could continue with his already completed wagering, but the casino never responded to his request. No further information is available at this point and the case remained unresolved.
 
This complaint is from 1/2017
Disputed amount: $125 (bonus money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Old Havana Casino Bonus

3.6
/10
Bad Casino reputation reputation

1st Deposit Bonus - Old Havana Casino

Available in Virginia
  • Minimal deposit: $25
  • Wagering requirements: 50x (bonus + deposit)
  • Live table games contribution to Wagering Requirements: 0%
  • Jackpot games contribution to Wagering Requirements: 0%
  • Maximal bet: $20
  • You should get this bonus relatively FAST
  • When you roll-over the bonus the initial bonus value is deducted
  • Maximal cashout: $2,000
  • New players only
  • Full Terms apply
  • European players: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request
 
  • Available for following countries:
Use promo code
in your account
400BONUS
Get Bonus
3.6
/10
Bad Casino reputation reputation

Reload Bonus - Old Havana Casino

Available in Virginia
  • Minimal deposit: $20
  • Wagering requirements: 45x (bonus + deposit)
  • Maximal bet: $20
  • You should get this bonus relatively FAST
  • When you roll-over the bonus the initial bonus value is deducted
  • Maximal cashout: 20x deposit value
  • European players: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request
 
  • Available for following countries:
Use promo code
in your account
HAVANA250
Get Bonus
3.6
/10
Bad Casino reputation reputation

Reload Bonus - Old Havana Casino

Available in Virginia
  • Minimal deposit: $20
  • Wagering requirements: 30x (bonus + deposit)
  • Maximal bet: $20
  • You should get this bonus relatively FAST
  • When you roll-over the bonus the initial bonus value is deducted
  • Maximal cashout: 20x deposit value
  • European players: All Bonuses and Promotions require double wagering play through prior to cashing out or processing any withdrawal request
 
  • Available for following countries:
Use promo code
in your account
HAVANA200
Get Bonus

Old Havana Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Mastercard Mastercard $20 - $500
Not Available -
VISA VISA $20 - $500
Not Available -
American Express American Express $20 - $500
Not Available -
Bitcoin Bitcoin $20 - $5,000
$150 - $1,000
-
Courier Check Courier Check Not Available $400 - $2,500
-
Check Express Check Express Not Available $150 - $399
-
MST Gift Card MST Gift Card $5 - $500
Not Available -

Old Havana Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Old Havana Casino Game providers

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