ForumCasinosMyEmpire Casino - general discussion

MyEmpire Casino - general discussion (page 2)

1 year ago by BastiRS5
|
8581 views 93 replies |
|
1 2 3...5
Add post
7 months ago

Hello, I initiated a payout of 500 euros on March 26th at 10:06 p.m. and today it is 4.4 and it says that there are delays and the working time is 3-5 days, I also have live support and e-mail. I wrote an email to support but I was always told to be patient. As I read here, I'm not the only one having problems. And always answer auto or I'll be logged out after a few minutes. I've never had such problems with a payout, it's a shame, the site looks great

Automatic translation:
7 months ago

Hello, as we give casinos 14 days to sort out the withdrawal process, you will have to be patient. I'd like to know why the casino has a delay, but they'll have to tell you. Did they also not want any verification from you or have you already verified your account? Have you had any successful withdrawals here ? 

If the time passes or you get an update, be sure to get in touch. We'll see what happens next.

6 months ago

I have been waiting for a withdrawal for 9 days at myempire casino of 190 euros

Automatic translation:
manuel1114
6 months ago

Hi, I'm sorry for the situation you are currently in. 

However, did the casino also tell you why your withdrawal has been pending for 9 days ? Have you verified your account here or not ? 

Even though I would be getting nervous, I have to say that we give casinos 14 full days to sort out the withdrawal process and send it to the player. 

Did you play here with any bonus or not ? Is this your first withdrawal here ? 

Please let me know so I can get a better idea of the situation. 

6 months ago

The casino did not grant me the funds won in prize drops from pragmatic play

kp6411995
6 months ago

Hey, I'm sorry you didn't get your prize winnings. Did you play any tournaments or what were they about ? Did you talk to the casino about what was going on and why you didn't get your winnings ? 

I noticed that you managed to file a complaint so our team will try to help you and see what can be done. Hopefully it will be resolved and if you have an update let us know.

5 months ago

Good Evening! I have been waiting for 4 days for a withdrawal of 400 euros to be received! Have you seen a similar problem at my empire casino?

Automatic translation:
b-r1
5 months ago

wait for 7 days

5 months ago

Why so much ;

Automatic translation:
5 months ago

Good Evening! I have been waiting for 4 days for a withdrawal of 400 euros to be received! Have you seen a similar problem at my empire casino?

Automatic translation:
5 months ago

May I ask if your account is fully verified at this casino and if you had any successful withdrawal there before?

I am asking just because if the casino needs to verify your account first, it could be more time-consuming as they need to go through all the documents to make sure that everything is okay, and only then can they proceed with the payment.

5 months ago

Why so much ;

Automatic translation:
5 months ago

Just a tip. Try to use the "reply" button so the user you are replying to will get notified of your post.😉

Romi
5 months ago

I have sent them a message and they told me that my account does not need verification at the moment!

Automatic translation:
5 months ago

Good Evening !! Unfortunately, it seems I made the mistake of playing at my empire casino!

I requested a withdrawal of 498 euros and I have been waiting for four working days for it to be accepted! Does anyone have any experience? Is there any chance I can get my money or am I being punished?

Automatic translation:
5 months ago

I have sent them a message and they told me that my account does not need verification at the moment!

Automatic translation:
5 months ago

Do you have any updates regarding your withdrawal by now, perhaps?

5 months ago

Good Evening !! Unfortunately, it seems I made the mistake of playing at my empire casino!

I requested a withdrawal of 498 euros and I have been waiting for four working days for it to be accepted! Does anyone have any experience? Is there any chance I can get my money or am I being punished?

Automatic translation:
5 months ago

Kalimera. I have moved your post to this official thread of the casino so you can read more posts here from other players who have similar issues, as I can see.

Has your account been fully verified at this casino, or is this your first withdrawal attempt there?

I hope that you'll have some good news for us in your reply and that an intervention from our complaint team won't be needed.🤞

5 months ago

Good Evening ! Yesterday I requested a withdrawal of 500 euros from my empire casino! I entered the forum here and I read the worst things that they delay withdrawals on purpose, they don't pay, etc.! Does anyone have experience with this casino to tell me their opinion? I need the money and it would be a shame to lose it

Automatic translation:
rvas
5 months ago

Hi, I see you have already written and Romi has asked you a few questions, so it will be good if you answer them.

Of course I wouldn't be skeptical yet and we'll wait and see what happens, you're just at the beginning of your withdrawal, so I don't think there's any room for concern yet. 

We'll see how it develops and I'll keep my fingers crossed that there are no issues. 

Let us know if you have anything new. 😉

5 months ago

https://myemp.servclick1move.com . Does anyone know about this particular bookmaker? I have heard good things but I don't know

Edited by Romi 5 months ago
Reason: Forbidden link
Automatic translation:
Sakispiper4
5 months ago

I have moved your post to this official thread of the casino so you can gather some more information. Have you been playing here?

5 months ago

Hello,

I played at this casino taking their welcome bonus.

And I had a problem with them when I wanted to take the 3rd welcome bonus.

On my first 2 deposits I made 2 winnings, which were paid to me in 3 days, which is reasonable.

But when I wanted to take the 3rd bonus I had a problem with them. You will find my experience in the complaints.

I then requested closure.

Romi
5 months ago

Yes I have

Automatic translation:
1 2 3...5

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news