ForumCasinosMyEmpire Casino - general discussion

MyEmpire Casino - general discussion (page 3)

1 year ago by BastiRS5
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8584 views 93 replies |
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5 months ago

Hello,

I played at this casino taking their welcome bonus.

And I had a problem with them when I wanted to take the 3rd welcome bonus.

On my first 2 deposits I made 2 winnings, which were paid to me in 3 days, which is reasonable.

But when I wanted to take the 3rd bonus I had a problem with them. You will find my experience in the complaints.

I then requested closure.

5 months ago

Hi, I thought this was some current situation but it arose 9 months ago. So did you manage to successfully close your account there ? First of all I wanted to say that such a thing can happen, but to solve it for more than 2 months is too much for me. So in this respect I don't blame you for closing the account. 

However, what I take as a positive is that you managed to withdraw twice and according to what you said, in a quite reasonable time. 

Anyway, are you playing somewhere else now where you like it ?

5 months ago

Yes I have

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5 months ago

And what is your overall experience so far ? Did you play only for real money or did you try some bonus ? How do you feel about playing here ? 🙂

4 months ago

Have any of you had any problems with this mess?? I made two withdrawals, one on the 21st and 22nd June, to date still nothing, the support via chat or email makes excuses, I don't know what to do....

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jjoplin86diablo
4 months ago

May I ask if your account is fully verified at this casino, or do you need to pass the process first? Sometimes it may take a bit longer, especially if it is your first withdrawal.

Jaro
4 months ago

Yes, you're right, but I didn't like the way it went at all.

I had asked for it to be closed but I saw that it was open again..

Otherwise I played on stakeprix but you don't have it in your list as racasino, casinos that I appreciated for their speed and seriousness.

Linne
4 months ago

Hi, I already wrote you back to your message and we have the first named one on the page already. For the second one you can send me the url address and we will take a look at it too. 🙂

4 months ago

The worst casino. I made a withdrawal 7 days ago in the amount of 447.6 euros, I was supposed to be paid in 1-3 days. It's still being processed and they keep telling me to be patient even that I'll get an update soon. They don't answer any emails and tell the same lies over and over again.

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geoyerodimos
4 months ago

Hi, what reason does the casino have for not paying you yet and did they tell you only to be patient ? I know that sometimes complications can happen with withdrawals but I would always say it would be good if players knew about it. 

However, we give casinos 14 days to resolve withdrawals, so if nothing changes you can contact us and we will try to help. 

For now, keep your cool and try to hang in there.

Jaro
4 months ago

Thanks for the reply, they keep saying that my payment is in queue with high priority and i have to be patient as they have a lot of requests to process. But they also don't respond at the emails, it is so frustrating

geoyerodimos
4 months ago

On the one hand I understand and sympathize with you and on the other hand I know that if the casino has nothing more to say about this whole thing, they probably won't reply to your email. It would be the same answer over and over again, which probably wouldn't make you any wiser. 

So let's see what the casino comes up with next and sends you your money. 

Do you see any status in your account whether the withdrawal is pending or processed ? 

Jaro
4 months ago

It is still in process

geoyerodimos
4 months ago

Okay, so it will probably be important to see when it changes to processed or accepted. So be sure to keep an eye on that. 

If something changes, you can let me know.

I hope it will be soon.

4 months ago

Good evening… I read a lot of comments about my empire casino! I made a withdrawal yesterday.. it's early I know, I'm trying to send an email to identify my account. On my page it says no authentication needed yet. They told me to wait 3 days. The question is: can I really get them off this page?

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Elisabet11
3 months ago

Geia sou. Yeah, you are right that it is pretty soon to know how it will go. Maybe you should have a read in this discussion to learn some more information as well.😉

May I ask which payment method you have used? It is always best to cooperate with the casino, so whenever they ask you to verify your account, send them all the requested documents.

I hope everything will go well and will wait for your updates here.

Romi
3 months ago

Good Evening! The truth is, I don't even read the best comments. I have done the truth is a deposit through eurobank bank and a withdrawal by bank transfer to national bank of Greece. On my platform it says no authentication needed yet. I expect an answer tomorrow! They don't have live chat and they don't respond to emails. I have withdrawn 500 euros. They say it is limited to 500

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Jaro
3 months ago

hello

there she is : www. racasino. com

Linne
3 months ago

What is this;

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3 months ago

Good Evening! The truth is, I don't even read the best comments. I have done the truth is a deposit through eurobank bank and a withdrawal by bank transfer to national bank of Greece. On my platform it says no authentication needed yet. I expect an answer tomorrow! They don't have live chat and they don't respond to emails. I have withdrawn 500 euros. They say it is limited to 500

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3 months ago

Kalimera. So, please wait a bit to see what the casino will tell you, and if you'll need to pass the verification, they will surely let you know.

Please let us know about any updates.

3 months ago

hello

there she is : www. racasino. com

3 months ago

Hello. I believe you mean this one 👈, right? Feel free to comment about the casino in its general discussion, please.

1 month ago

Please give me feedback on myempire casino, I see complaints about late withdrawals but very good rating on the site

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