MyEmpire Casino - general discussion (page 7)

I would expect that at what amount they would ask for verification. Well then I don't know what can be so long to send money to a player when they don't need anything from you, but that's what our team is here for, to find out these things.

Hopefully we will get some answers soon.

Casino money later, don't worry. I received the first requests but after 28 days. They simply expect you to lose your winnings. I cancelled my account with them. I do not recommend the casino at all. The limit of €500 is also ridiculous. I withdrew €7000 in one and a half months.

Ok, hoping for the best! Don’t really care how long it takes, I’m not playing until the cash outs start coming in.

Good to hear you got your funds!

Sometimes there are worse limits :D

But in general your decision is clear to me, one should always look for the most convenient option

Guys I recommend casino booi. The winning limit is set at €10,000/day and my payments arrived within 15 minutes of requesting.

Isn't it a bit strange that the majority of those who

have given this casino top marks have only reviewed this one casino? No other reviews, no posts in a discussion thread and no complaints?

We try to keep an eye out for such situations, and if we spot a pattern, then we will deal with the reviews as such. But until it is clearly confirmed that it is something that is harsh, then it stays as it is. 

Believe me, as I said, we are being very careful.

I certainly wasn't blaming you. You guys are doing a great job. But I find it strange that all the good reviews are from people who have only reviewed this one site. I looked more closely at it when I read the bad reviews and I personally experience what they say. All the good ones mention specific people in chat and have come in recently. I personally find this a bit strange.

Just a short update, I have thus far gotten 3000 EUR of my winnings paid out. Since the withdrawal limit is only 500 EUR and the maximum allowed withdrawals at one time is three, and since the withdrawals take a long time to process, it does not go fast, but at least the money is being paid.

Since you say it takes a long time, aren't they following their own terms and conditions where they say they must pay out within 3 business days? Nice to read that you have at least received some of your funds.

At least you've achieved something. Could you please consider trying the €7000 monthly withdrawal limit that the casino has communicated to us? I imagine it feels strange to request €500 every day. I thought you aimed to withdraw a larger sum, so I was just thinking aloud.

If I may, the next time you submit a complaint, please do not ignore it. 🙏

Thank you for the notice and your understanding.

The maximum amount of withdrawals you can have open at one time is three. And they take a long time to process, I will not be able to hit the 7000 EUR in one month. I am withdrawing the maximum I can each time I request a withdrawal. Not optimal, but as long as the money keeps hitting my bank account (and I am disciplineed enough not to gamble the rest away) I am not complaining.

Hello!

I requested my two withdrawals (total 1000eur) 2 weeks ago to my Skrill bank account.

I was asking several times to customer service and also sent e-mails, but they always said just to be patient and withdraw will be done soon.

It repeats again and again.

It looks like MyEmpire Casino is a scam platform..

Can you help?

Hello,

It seems that this casino is experiencing delays with the withdrawals; you can find more information about that here in this thread. Honestly, if the only reason is a delay and no other issues are involved, you just have to wait.

Do not cancel the withdrawals and do not play the money out, please.

As you will discover, the complaint also requires some time to escalate further.

I understand how that may sound, but you will need to be patient. 🙏

Absolutely, this is one of the things that I take as the beginning of a patter. If it's mentioned in a user review it's usually the same thing or just a praise for a support member. If players describe more than that, then more has to be proven for such use reviews to be rejected. We also do back checks, so I will definitely look into this casino as well, so thank you for noticing such things.🙂

I see, so max 3 in a row. Thank you.

I was hoping to find some way to improve the process. Your discipline is commendable. I'd say your approach is the most challenging yet best working tactic to overcome whatever the casino throws at players, if you catch my drift.

Hello and good evening

My name is Christos Tsiepas and I have been a registered user of the my Empire website for about 18 months.

I have already deposited several thousand euros and have also received a few withdrawals of up to 500 euros.

It took a few days but the payout was made.

Then one evening within 2 hours I made several deposits of just over 500 euros, and in a game where the jackpot is included for 20 cents per spin, I luckily won the jackpot which was in it at the time of 21,450 euros, that was on 14.05.25

I received two payouts of 500 euros each on the same day, and then three more payouts of 500 euros in the next two weeks.

Unfortunately I also lost around 9000 euros and now have three payments of 500 euros each outstanding, one is from May 16, 2025, the other from May 31, 2025 and the third is from June 4, 2025.

I haven't received any payout since then.

And I still have 8500 euros in my gaming account (real money, of course)

I have communicated with support many times and they keep writing the same thing, that I have priority and that I don't have to worry and that the money will soon be transferred to my account, but unfortunately it didn't work.

How can you support and help me?

Thank you in advance,

And I would be very happy if you could help me 🙏

I wish you a nice evening.

I'll add a few more pictures below.

Here is my mobile number

If you would like to contact me by phone.

+49160/94939437

Best regards

Christos Tsiepas

Let me start with a friendly suggestion, please. Be really careful what you share on the forum, this or any other, as there are many people lately who fall for some scammers, unfortunately.

In your situation I would surely suggest submitting a complaint here so our team could try to investigate the whole matter and find out why these withdrawals are still outstanding.

Here is the link where you can do so.

Was there any explanation about the delay from the casino at all?

I can see that their withdrawal limits are these:

So, from what you're saying, it really doesn't add up. Right?

My empire casino

9 businesss days for my withdrawal.Copy paste answer appreciating my patience.Worried something is wrong.Never had this issue before.