Goldwin Casino - general discussion (page 3)

Hey there.

May I suggest switching the language, perhaps? It may be worth trying to write in your original or mother language instead, to avoid another misunderstanding. This whole debate is pointless and has nothing to do with gambling, it became a personal topic, which I'm not interested in.

Have a good one!

English works perfect for me and everything I wrote is perfectly clear Radka. I agree, enjoy your day!

I have been lucky enough to have won twice so far, 1800-2k. First payout after 5 working days. This time I feel like I've been ripped off. I applied on March 26th and nothing is happening. Support no help, just a standard answer. I will not wait any longer for stock like on Monday evening when I complain.

Hi, did the casino say any specific reason why you don't have your money yet ? I assume you already had a verified account here when you withdrew in the past. What seems to be the problem ? 

We give casinos 14 days to resolve a withdrawal, so if they don't, you can file a complaint with us and we'll see what we can do. 

If by any chance something changes, let us know.

Yes, I am fully verified. I am not given a reason. It is simply not being processed. Tomorrow it will be 14 days. They still expect me to be patient. But I guess that is whether I cancel the withdrawal and continue playing. Which I certainly will not do

This guy who runs it is not legit and a scammer. File a complaint with Curaçao Gaming Authority and they will hopefully make him pay up, it might take some time though. Bother him with it, get personal and let him know whats up. We cant let bugs like this little theif steal our money.

Hey. Just saw your complaint and read the update about you receiving the money, finally. So congratulation. Did it take more than 14 days at the end, and have you find out what was the reason for this delay?