Betsolino Casino - general discussion (page 21)

wow and haha, I guess it's just a waste of time. But I hope you get your money soon and then everyone after that too 😉 fingers crossed!

They gave you same answer that they give on live support xDD

Normally, I don't believe that they have contacted us and therefore that they will try to find out what is going on. That's good news and I hope you get the money. 

However, I wonder why it is not the same for the other players. 😕

I have over £8000 in my account with this casino... I'll give anyone 20% if they can recover it! haha 😂

Every day everyone complains to Casino Haber the answer is always the same and then days go by and nothing happens then good luck jaro

Give me the 20% right away because before you get the money days, months and years have passed and the casinos are evil drinking Margerita on the Maldives 😁

Hello, I see that you have also resorted to filing a complaint, so let's see if the casino will also write you off or if your complaint will remain unresolved. Did they tell you the reason why you don't have your money ? 

Yes, that may be true, but in some cases the casino does not even write back and complaint has been closed as unresolved. This is at least some difference and I wonder if they will do it in the resolution and try to pay the players. I wish that was the case.  

hi, they just told me they had a backlog. I have since told them i would like to file a complaint and now conveniently the live chat will not open and i haven't received any responses to my emails.

Hi jaro, I got an email for the first time today, it's a miracle that the casino is alive😂😂😂😂😂

That backlog exists for 9 weeks now at least 🤤… we’re all receiving fixed answers when we mail them or in live chat. This morning Irina told me in live chat that they would contact the Markering manager because of no reaction on my complaint on the guru website…

What deposit method did you use?

Paysafecard

I heard from reliable source that their bank transfers are working fine but they had big problems with other methods but it should be fixed now. We will see in upcoming days if this is true or not.

I have been waiting for 2 bank transfers for 7 weeks

Did you deposit with trustly or visa?

Crypto und trustly

Ok then i don't know what to believe anymore.

I also requested my withdrawals to my bank account with bank transfer.