Betsolino Casino - general discussion (page 21)

Give me the 20% right away because before you get the money days, months and years have passed and the casinos are evil drinking Margerita on the Maldives 😁

Hello, I see that you have also resorted to filing a complaint, so let's see if the casino will also write you off or if your complaint will remain unresolved. Did they tell you the reason why you don't have your money ? 

Yes, that may be true, but in some cases the casino does not even write back and complaint has been closed as unresolved. This is at least some difference and I wonder if they will do it in the resolution and try to pay the players. I wish that was the case.  

hi, they just told me they had a backlog. I have since told them i would like to file a complaint and now conveniently the live chat will not open and i haven't received any responses to my emails.

Hi jaro, I got an email for the first time today, it's a miracle that the casino is alive😂😂😂😂😂

That backlog exists for 9 weeks now at least 🤤… we’re all receiving fixed answers when we mail them or in live chat. This morning Irina told me in live chat that they would contact the Markering manager because of no reaction on my complaint on the guru website…

What deposit method did you use?

Paysafecard

I heard from reliable source that their bank transfers are working fine but they had big problems with other methods but it should be fixed now. We will see in upcoming days if this is true or not.

I have been waiting for 2 bank transfers for 7 weeks

Did you deposit with trustly or visa?

Crypto und trustly

Ok then i don't know what to believe anymore.

I also requested my withdrawals to my bank account with bank transfer.

It was probably not the best idea to mention it, but I still firmly believe that the casino will try to resolve this situation. Lately quite a few players have been coming in with the same problem as you and if nothing is done about it, then the safety index can take a big hit. 

So I will wait to see if you have any news or not. Feel free to share then.

Well, I guess it didn't tell us much, so I hope they will manage to resolve their issues as soon as possible. But so far it's the same old song. I wonder if there will be some positive news in the near future. 

I think the same! There are better casinos, at the moment I am playing at another casino with success, best regards Giovanni

Tumblewins is a fake and scam casino. Cash out over weeks pending. No contact, no answer. Why casino guru don't let us to blacklist this tumblewins site?

Look at everything here, I warned about this site!

As I see you have a valid license and can complain photo