2 months agoOriginalTranslation
This casino does not pay out and does not respond to emails
- SCAM CASINO
- Does not pay
Automatic translation:
xserious169's reviews
Casino Guru
We want players to understand gambling.
9 months agoOriginalTranslation
The casino ignored my self-exclusion request due to gambling addiction!
- Nothing positive
- The casino did not exclude me from their gaming operations, even though I sent an email requesting exclusion due to gambling addiction.
- I was able to continue playing even though the casino informed me of my gambling addiction
- Violates its own general terms and conditions of business
- Support absolutely not helpful
- Dispute everything, no agreement possible
Automatic translation:
Wild.io Casino
9 months ago
Hello there,
At Wild.io, we take immense pride in ensuring the safety of our players and strictly adhere to a responsible gaming policy. As previously mentioned in our correspondence, our records do not show an account associated with your details at the time you claim to have sent the email. Furthermore, there is no record of the email in question being received by our team, nor is there any confirmation that would have been sent to you from our end. In other words, in order for a self-exclusion to be processed, you'd need to have an account first on our platform.
Best Regards,
The Wild.io Team
At Wild.io, we take immense pride in ensuring the safety of our players and strictly adhere to a responsible gaming policy. As previously mentioned in our correspondence, our records do not show an account associated with your details at the time you claim to have sent the email. Furthermore, there is no record of the email in question being received by our team, nor is there any confirmation that would have been sent to you from our end. In other words, in order for a self-exclusion to be processed, you'd need to have an account first on our platform.
Best Regards,
The Wild.io Team
