The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,862Opened908Unresolved3,667Resolved7,714Rejected14,573
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

3d 23h 32m 14s

Disputed amount: €500

Wild Robin Casino - Player claims that payment has been delayed.

Wild Robin Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 23h 27m 33s

Disputed amount: €500

Gransino Casino - Player believes that their withdrawal has been delayed.

Gransino Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 0m 26s

Disputed amount: 296 USD₮

Blockbet Casino - Player's account has been closed.

Blockbet Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 44m 44s

Disputed amount: $994

7GOLD Casino - Player’s withdrawal is delayed.

7GOLD Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for a delayed payment

7d 20h 46m 34s

Disputed amount: NZ$50,000

SpinBet Casino - Player’s winnings haven’t been received yet.

SpinBet Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 39m 50s

Disputed amount: ¥779,742

Shuffle Casino - Player's withdrawal is delayed.

Shuffle Casino
 Submitted: 28 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 22h 45m 29s

Disputed amount: 15,000 kr

Kripty Casino - Player's account has been closed after deposits.

Kripty Casino
 Submitted: 27 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 3m 7s

Disputed amount: €20,000

NovaJackpot Casino - Player's account remains active despite self-exclusion request.

NovaJackpot Casino
 Submitted: 27 Apr 2025
Opened Current status

Waiting for player to reply

12d 23h 35m 20s

Disputed amount: 700 R$

NovaJackpot Casino - Player is unable to cash out winnings.

NovaJackpot Casino
 Submitted: 27 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 2m 38s

Disputed amount: €1,000

QuickWin Casino - Player reports strange game behavior.

QuickWin Casino
 Submitted: 27 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,862 complaints
1 2...2,687
Go to pageof 2,687 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news