The player from the United Kingdom claimed that the casino's verification process was problematic, causing withdrawal issues, and that the live chat function was non-responsive. Despite our attempts to communicate with the player to gather more information and resolve the issue, she did not respond to our messages. As a result, we were unable to investigate further and had to reject the complaint due to lack of communication from the player's side.
Donbet Casino - Player experiences verification and withdrawal issues.
Amount: £300
Donbet Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 days ago
Public
Public
3 weeks ago
Scam no way to verify yourself to make withdrawal live chat button is fake and does not do anything scam site!
Public
Public
2 weeks ago
Dear Lisa2633,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Donbet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
Please disable your AdBlock