HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All35,158Opened837Unresolved4,482Resolved10,945Rejected18,894
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Wild Wild Casino - Player’s withdrawal is delayed for 9 weeks.

Unresolved Submitted: 30 May 2025
Black points: 1,398
Disputed amount: £12,000
Safety Index:Very low
Our verdict No reaction policy

Gxmble Casino - Player’s account has been closed, winnings confiscated.

Unresolved Submitted: 30 May 2025
Black points: 52
Disputed amount: €348
Safety Index:Very low
Our verdict No reaction

Slots Islands Casino - Player's withdrawal is delayed.

Unresolved Submitted: 30 May 2025
Black points: 428
Disputed amount: £1,600
Safety Index:Very low
Our verdict Insufficient evidence from casino

CasX Casino - Player's account has been closed after winning.

Unresolved Submitted: 30 May 2025
Black points: 250
Disputed amount: $192
Safety Index:Below average
Our verdict No reaction

CasX Casino - Player's account issue leads to suspended communication.

Unresolved Submitted: 30 May 2025
Black points: 132
Disputed amount: 150 USD₮
Safety Index:Below average
Our verdict No reaction policy

Extreme Spins Casino - Player’s withdrawal options are restricted.

Unresolved Submitted: 28 May 2025
Black points: 40
Disputed amount: A$150
Safety Index:Very low
Our verdict No reaction

Fun88 Casino MX - Player's withdrawal is delayed.

Unresolved Submitted: 28 May 2025
Black points: 1,585
Disputed amount: Mex$210,000
Safety Index:Above average
Our verdict No reaction policy

Sweepslots Casino - Player’s account appears to be closed.

Unresolved Submitted: 28 May 2025
Black points: 75
Disputed amount: $250
Safety Index:Below average
Our verdict No reaction policy

WinnerCasino - Player's withdrawal has been delayed.

Unresolved Submitted: 27 May 2025
Black points: 80
Disputed amount: £200
Safety Index:Very low
Our verdict No reaction

Maldi888 Casino - Player’s funds are inaccessible due to maintenance.

Unresolved Submitted: 27 May 2025
Black points: 116
Disputed amount: Rf1,927
Safety Index:Very low
Show more complaints (+10)
Showing 901 - 910 of 4,482 complaints
1...90 91 92...449
Go to pageof 449 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.