The player from the United Kingdom is facing delays with a £350 withdrawal request, as she continues to be informed that it is being processed.
I have tried to withdraw £350 and just keep being told that it is being processed I just want my money
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Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of the many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it, and I also genuinely hope that your winnings will be sent to you eventually.
Thank you in advance for your cooperation and reply.
Best regards,
Kristina
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