The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All35,718Opened810Unresolved4,702Resolved11,121Rejected19,085
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Mr. Thrills Casino - Player’s withdrawal request was cancelled.

Unresolved Submitted: 17 Dec 2025
Black points: 334
Disputed amount: £1,564
Safety Index:Very low
Our verdict No reaction

Hertzbetz Casino - Player’s account has been closed without providing a specific reason.

Unresolved Submitted: 17 Dec 2025
Black points: 253
Disputed amount: €322
Safety Index:Below average
Our verdict No reaction policy

Svenbet Casino - Player’s winnings confiscated.

Unresolved Submitted: 17 Dec 2025
Black points: 290
Disputed amount: €1,453
Safety Index:Very low
Our verdict No reaction policy

Pigmo Casino - Player’s account was closed and winnings were withheld.

Unresolved Submitted: 17 Dec 2025
Black points: 460
Disputed amount: $3,300
Safety Index:Below average
Our verdict No reaction

INZ9 Casino - Player’s winnings confiscated.

Unresolved Submitted: 17 Dec 2025
Black points: 199
Disputed amount: 1,100 RM
Safety Index:Very low
Our verdict No reaction policy

Aladdins Gold Casino - Player’s winnings delayed.

Unresolved Submitted: 16 Dec 2025
Black points: 53
Disputed amount: €350
Safety Index:Very low
Our verdict Failed self-exclusion

TrueLuck Casino - Player’s account closure request is ignored.

Unresolved Submitted: 15 Dec 2025
Black points: 3,524
Disputed amount: €6,000
Safety Index:Very low
Our verdict No reaction policy

Cipherwins Casino - Player’s withdrawal has been confiscated.

Unresolved Submitted: 15 Dec 2025
Black points: 363
Disputed amount: €2,000
Safety Index:Very low
Our verdict No reaction

Gambiva Casino - Player's withdrawals are delayed.

Unresolved Submitted: 15 Dec 2025
Black points: 602
Disputed amount: €3,000
Safety Index:Below average
Our verdict No reaction policy

Tucan Casino - Player's account is closed and winnings confiscated.

Unresolved Submitted: 15 Dec 2025
Black points: 223
Disputed amount: €1,000
Safety Index:Low
Show more complaints (+10)
Showing 71 - 80 of 4,702 complaints
1...7 8 9...471
Go to pageof 471 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.