Betroller Casino - Player's deposit has not been processed.

This casino is just so bad! I made a deposit of 46$ usdt, and i didn’t receive value for it! And the casino are so reluctant! And are not making efforts to rectify the issue! I have provided the screenshot of transaction from my wallet, from etherscan.io and even sent them the transaction harsh and the screenshot of the wallet address from the site.

i hate this site with passion! Never in my life have i ever experienced something like this. I need help with resolving my deposit!

thing is i have even lost interest in using the casino cause with this experience i already have the impression that they are a scam

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Dear Godwin,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika