HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44782Opened943Not solved5600Solved12635Rejected25604
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 204
Disputed amount: $1,035

Zipang Casino - Player’s withdrawal has been delayed.

Zipang Casino
Safety Index:Very low Submitted: 06 Aug 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 68
Disputed amount: $205,000 ARS

CBet Casino - Player’s account has been blocked and funds confiscated.

CBet Casino
Safety Index:Very low Submitted: 05 Aug 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 91
Disputed amount: €300

Nitrospins Casino - Player’s withdrawal has been delayed.

Nitrospins Casino
Safety Index:Low Submitted: 05 Aug 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 126
Disputed amount: €344

Stakes Casino - Player’s account was closed and her winnings were confiscated.

Stakes Casino
Safety Index:Low Submitted: 05 Aug 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 72
Disputed amount: 200 CHF

GoldenLion.bet Casino - Player’s withdrawal is delayed.

GoldenLion.bet Casino
Safety Index:Very low Submitted: 05 Aug 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 81
Disputed amount: €680

WinnerCasino - Player’s withdrawal from Winner Casino is delayed.

WinnerCasino
Safety Index:Very low Submitted: 05 Aug 2024
Unresolved Our verdict

No reaction, passive regulator

Black points: 206
Disputed amount: $760

Neonix Casino - Player’s account has been closed and his winnings have been confiscated.

Neonix Casino
Safety Index:Low Submitted: 05 Aug 2024
Unresolved Our verdict

Failed self-exclusion

Black points: 9250
Disputed amount: $18,500

BetNow Casino - Player’s account was reopened despite a permanent self-exclusion.

BetNow Casino
Safety Index:Below average Submitted: 04 Aug 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 55
Disputed amount: €400

Viggoslots Casino - Player’s withdrawal is delayed due to disputed bet.

Viggoslots Casino
Safety Index:Above average Submitted: 04 Aug 2024
Unresolved Our verdict

Waiting for decision of regulator

Disputed amount: £2,800

333 Casino - Player's account has been closed and his funds have been confiscated.

333 Casino
Safety Index:Above average Submitted: 04 Aug 2024
Show more complaints (+10)
Showing 331 - 340 of 5,600 complaints
1...33 34 35...560
Go to pageof 560 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news