HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44570Opened956Not solved5578Solved12570Rejected25466
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 180
Disputed amount: £500

MajestySlots Casino - Player's winnings are void.

MajestySlots Casino
Safety Index:Very low Submitted: 04 May 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 255
Disputed amount: €348

Pocket Play Casino - Player's withdrawal is delayed.

Pocket Play Casino
Safety Index:Above average Submitted: 04 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 116
Disputed amount: 5,000 kr

Scatterhall Casino - Player’s winnings haven’t been received yet.

Scatterhall Casino
Safety Index:Very low Submitted: 04 May 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 589
Disputed amount: $470,600 CLP

Cyber.bet Casino - Player is struggling to withdraw his winnings.

Cyber.bet Casino
Safety Index:Very low Submitted: 04 May 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 21786
Disputed amount: €32,800

Snai Casino - The player's account got blocked.

Snai Casino
Safety Index:Above average Submitted: 04 May 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 2325
Disputed amount: €3,500

Snai Casino - The player's account got blocked.

Snai Casino
Safety Index:Above average Submitted: 04 May 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 178
Disputed amount: €1,500

StarVegas Casino IT - Player’s withdrawal has been delayed.

StarVegas Casino IT
Safety Index:High Submitted: 04 May 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 1530
Disputed amount: €4,500

21bets Casino - Player claims that payment has been delayed.

21bets Casino
Safety Index:Very low Submitted: 03 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 103
Disputed amount: 4,000 kr

Scatterhall Casino - The player's withdrawal is delayed.

Scatterhall Casino
Safety Index:Very low Submitted: 03 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 131
Disputed amount: €500

Scatterhall Casino - Player's withdrawal is delayed.

Scatterhall Casino
Safety Index:Very low Submitted: 02 May 2023
Show more complaints (+10)
Showing 2,251 - 2,260 of 5,578 complaints
1...225 226 227...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news