HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,507Opened897Unresolved5,259Resolved12,732Rejected21,619
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

JackpotCity Casino - Player's withdrawal request is delayed.

Unresolved Submitted: 03 Nov 2024
Black points: 25
Disputed amount: $74,000 CLP
Safety Index 8.0 High
Our verdict No reaction policy

Amonbet Casino - Player insists on refund after account reopening.

Unresolved Submitted: 02 Nov 2024
Black points: 455
Disputed amount: €3,000
Safety Index 2.2 Very low
Our verdict No reaction

Dupoc Casino - Player's account has been closed.

Unresolved Submitted: 02 Nov 2024
Black points: 50
Disputed amount: 55 R$
Safety Index 8.2 High
Our verdict No reaction policy

bet365 Casino - Player’s account was closed after lengthy losses.

Unresolved Submitted: 02 Nov 2024
Black points: 1,060
Disputed amount: $21,300
Safety Index 9.8 Very high
Our verdict Insufficient evidence from casino

BetUGo Casino - Player's account has been closed after withdrawal attempt.

Unresolved Submitted: 02 Nov 2024
Black points: 1,900
Disputed amount: $3,800
Safety Index 3.6 Low
Our verdict No reaction policy

bet365 Casino - Player's account has been closed.

Unresolved Submitted: 01 Nov 2024
Black points: 128
Disputed amount: C$1,450
Safety Index 9.8 Very high
Our verdict No reaction policy

JackpotCity Casino - Player's account cannot be closed.

Unresolved Submitted: 01 Nov 2024
Black points: 495
Disputed amount: C$10,000
Safety Index 8.0 High
Our verdict No reaction policy

GoldenLion.bet Casino - Player's withdrawal is delayed.

Unresolved Submitted: 31 Oct 2024
Black points: 1,664
Disputed amount: £16,000
Safety Index 0.4 Very low
Our verdict No reaction policy

Gorilla Wins Casino - Player’s withdrawal is delayed and account issues reported.

Unresolved Submitted: 31 Oct 2024
Black points: 730
Disputed amount: £4,928
Safety Index 2.1 Very low
Our verdict No reaction

Snabbare Casino - Player's withdrawal has been delayed for six months.

Unresolved Submitted: 31 Oct 2024
Black points: 134
Disputed amount: 9,106 kr
Safety Index 8.1 High
Show more complaints (+10)
Showing 2,261 - 2,270 of 5,259 complaints
1...226 227 228...526
Go to pageof 526 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.