HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44513Opened945Not solved5577Solved12558Rejected25433
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 100
Disputed amount: €350

24CasinoBet - The player's withdrawal is delayed.

24CasinoBet
Safety Index:Very low Submitted: 30 May 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 50
Disputed amount: $100

VIP Casino Royal - Player is struggling to complete account verfication.

VIP Casino Royal
Safety Index:Low Submitted: 30 May 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 250
Disputed amount: $119

Digits7 Casino - Player's struggling to withdaw her winnings.

Digits7 Casino
Safety Index:Below average Submitted: 29 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 96
Disputed amount: £285

Rouge Casino - Player's withdrawal is delayed.

Rouge Casino
Safety Index:Very low Submitted: 29 May 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 118
Disputed amount: €320

Andromeda Casino - Player’s withdrawal has been delayed.

Andromeda Casino
Safety Index:Above average Submitted: 29 May 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 696
Disputed amount: £2,700

Ruby Bet Casino - Player’s account has been closed.

Ruby Bet Casino
Safety Index:Above average Submitted: 29 May 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 51
Disputed amount: 1,400 R$

bet365 Casino - Player’s struggling to withdraw his winnings.

bet365 Casino
Safety Index:Very high Submitted: 29 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 155
Disputed amount: $700

Golden Lady Casino - Player’s withdrawal has been delayed.

Golden Lady Casino
Safety Index:Low Submitted: 29 May 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 165
Disputed amount: €400

LuckyLouis Casino - Player’s struggling to complete account verification.

LuckyLouis Casino
Safety Index:Above average Submitted: 29 May 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 414
Disputed amount: 60,000 kr

Wunderwins Casino - Player’s withdrawal has been delayed.

Wunderwins Casino
Safety Index:Below average Submitted: 28 May 2023
Show more complaints (+10)
Showing 2,141 - 2,150 of 5,577 complaints
1...214 215 216...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news