HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,553Opened913Unresolved5,264Resolved12,740Rejected21,636
Active filters: Casino:
Clear all filters
Sort
Our verdict Delayed payment, status unknown

JokaBet Casino - Player's account has been closed after withdrawal attempt.

Unresolved Submitted: 18 Dec 2024
Black points: 224
Disputed amount: £1,779
Safety Index 8.5 High
Our verdict No reaction

Betalright Casino - Player's withdrawal is delayed.

Unresolved Submitted: 17 Dec 2024
Black points: 91
Disputed amount: €230
Safety Index 6.6 Above average
Our verdict No reaction policy

Manga Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 17 Dec 2024
Black points: 63
Disputed amount: €498
Safety Index 6.3 Below average
Our verdict Insufficient evidence from casino

Labuwin Casino - Player's winnings have been confiscated due to alleged suspicious betting.

Unresolved Submitted: 16 Dec 2024
Black points: 1,909
Disputed amount: A$2,999
Safety Index 1.4 Very low
Our verdict No reaction policy

BetFoxx Casino - Player's winnings are delayed and ignored.

Unresolved Submitted: 16 Dec 2024
Black points: 62
Disputed amount: £400
Safety Index 0.6 Very low
Our verdict Justified complaint

WagonBet Casino - Player's funds are confiscated by closed casino.

Unresolved Submitted: 16 Dec 2024
Black points: 300
Disputed amount: €75
Safety Index 5.9 Below average
Our verdict No reaction

VertBet Casino - Player’s withdrawal has been delayed due to account issues.

Unresolved Submitted: 15 Dec 2024
Black points: 265
Disputed amount: €385
Safety Index 3.3 Very low
Our verdict No reaction

SlottoJAM Casino - Player’s account has been reopened, causing loss.

Unresolved Submitted: 15 Dec 2024
Black points: 100
Disputed amount: €44
Safety Index 3.1 Very low
Our verdict No reaction

Wins Royal Casino - Player's account is suspended after withdrawal attempts.

Unresolved Submitted: 15 Dec 2024
Black points: 630
Disputed amount: $3,754
Safety Index 3.9 Low
Our verdict No reaction

Wins Royal Casino - Player’s withdrawal has been delayed for weeks.

Unresolved Submitted: 15 Dec 2024
Black points: 308
Disputed amount: $1,353
Safety Index 3.9 Low
Show more complaints (+10)
Showing 2,151 - 2,160 of 5,264 complaints
1...215 216 217...527
Go to pageof 527 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.