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HomeOnline casinosAztecParadise Casino review
AztecParadise Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Warnings (1)
Visit Casino
Payment methods
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Bank transfer
  • Revolut
  • Tether (USDT)
Withdrawal limits
 per month
€5,000
 per week
€5,000
 per day
€2,500
ChapChap Technologies Ltd
2024
< $1,000,000
OverviewBonusesUser reviews2Safety Index explainedDiscussion42Payment methods6
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

AztecParadise Casino Review

This review examines AztecParadise Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. AztecParadise Casino scored a Low Safety Index of 3.7, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Take a look at our full AztecParadise Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Fairness and safety of AztecParadise Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our AztecParadise Casino review, we carefully went through and inspected the Terms and Conditions of AztecParadise Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Considering our estimates and the factual data we have collected, AztecParadise Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

Based on our findings, no important casino blacklists feature AztecParadise Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

Taking into account all factors in our review, AztecParadise Casino has scored a Safety Index of 3.7, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.

Terms and Conditions of AztecParadise Casino

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of AztecParadise Casino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding AztecParadise Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 543 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of AztecParadise Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected reviews from 2 players, AztecParadise Casino does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company information

AztecParadise Casino is owned by ChapChap Technologies Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

AztecParadise Casino is licensed by Anjouan Gaming in Comoros.

Payment options, withdrawal limits and win limits

AztecParadise Casino supports 6 deposit methods. This includes: Mastercard, VISA, Bitcoin (BTC), Bank transfer, Tether (USDT), Revolut.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 2,500 per day No win limit
EUR 5,000 per week
EUR 5,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at AztecParadise Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
German Yes No No
Finnish Yes No No
Swedish Yes No No
Italian Yes No No
Danish Yes No No
French Yes No No
Dutch Yes No No
Norwegian Yes No No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at AztecParadise Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of AztecParadise Casino as average.

AztecParadise Casino slots and casino games

Players can enjoy these types of casino games at AztecParadise Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 81 game providers are available. This includes NetEnt, Nolimit City, TaDa Gaming, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Genesis Gaming, Booongo (BNG), MrSlotty, Betgames, Ainsworth, Smartsoft Gaming, Boldplay, chilli games, InBet Games, Wizard games, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, Elbet, Expanse Studios, Spinthon, Triple Profits Games (TPG), Crazy Billions, Betsolutions, Dragon Gaming, Spinoro, Amusnet, Zeus Play, PGsoft (Pocket Games Soft), Cool Games, Games Inc., VoltEnt, FunTa Gaming, Gamebeat, TVBet, Gameplay Interactive, Espresso Games, Fugaso, Fa Chai Gaming, Felix Gaming, Ready Play Gaming, Fazi, Live88, upgaming, Superlotto Games, Gamzix, 1spin4win, Kalamba Games, CT Interactive, Popiplay, GrazGame, Thunderspin, SimplePlay, Vibra Gaming, Funky Games, Rogue Gaming, EURASIAN (EA) Gaming, Netgame, Atlas-V, XPG (xprogaming), Orbital Gaming, Ka Gaming.

AztecParadise Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by AztecParadise Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated AztecParadise Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Bank transfer
  • Revolut
  • Tether (USDT)
Withdrawal limits
 per month
€5,000
 per week
€5,000
 per day
€2,500

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (10)
English customer support
English live chat

Game providers

Show all (81)
  • NetEnt
  • Nolimit City
  • TaDa Gaming
  • Betsoft Gaming
  • Pragmatic Play
  • IGT
  • Big Time Gaming
  • Yggdrasil Gaming

Casino screenshots

aztecparadise_casino_homepage_desktop
aztecparadise_casino_game_gallery_desktop
aztecparadise_casino_promotions_desktop
aztecparadise_casino_homepage_mobile
aztecparadise_casino_game_gallery_mobile
aztecparadise_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Live chat support is available 24/7

Negatives

  • Limited responsible gaming options
  • Fees for some deposit and withdrawal methods
  • Relatively new casino, not yet proven by time
Casino Bonuses

AztecParadise Casino bonuses

Browse all bonuses offered by AztecParadise Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (2)

User reviews of AztecParadise Casino

This is a place to share experience with AztecParadise Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 5 months ago
Avoid this casino at all costs, delays account closures, fails to respond to emails consistently, disables live chat. Requested refund on deposits made after requesting account closures as didn’t adhere to their own policies in regards to responsible gambling, which they had acknowledged.
  • Delays account closures
  • Doesn’t respond to emails
  • Disables live chat
• 7 months ago
Awful casino:

Asking for scanned documents and not accepting digital copies. However, I did receive an email to say my account was fully verified and my documents have been accepted. However, this wasn't updated on the casino website.



I replied to this email to have this updated on the website so a withdrawal could be made. I got the original reply asking for scanned copies of documents. I advised to look at previous email trail, but this was ignored.



At this point I asked for my account to be closed using the same email trail. My first request to close my account was on the 2nd of March. On 6th of March I requested this again and again on the 18th March.



I also requested this via a chat agent and I got an email on the 7th March with a ticket i.d to say this is been reviewed.



To this day my account still hasn't been closed.
  • None
  • Verification is insane.
  • Won't respond to multiple requests to close my account.
  • No responsible gambling tools.
  • Unresponsive.
  • Ignore complaints.
Safety Index explained

Safety Index of AztecParadise Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of AztecParadise Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.7/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Unfair terms and conditions

  • Use of the Martingale betting strategy may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Max win based on deposits
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Players must watch how much they bet even when playing without bonuses
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low withdrawal limit: €5,000 / month

Complaints about AztecParadise Casino and related casinos

(5)
5All0Opened1Unresolved1Resolved3Rejected

Complaints directly about AztecParadise Casino

Discussion

AztecParadise Casino Discussion

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Payment methods

AztecParadise Casino payment methods

MastercardVISABitcoin (BTC)Bank transferRevolutTether (USDT)

Currencies

USD, CAD, EUR, GBP, AUD, BRL, CHF, DKK, NOK, RUB, SEK, ZAR
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