HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,438Opened969Unresolved5,125Resolved12,401Rejected20,943
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

FafaBet9 Casino - Player's winnings have been confiscated.

Unresolved Submitted: 20 Mar 2025
Black points: 2,243
Disputed amount: A$13,585
Safety Index 2.3 Very low
Our verdict No reaction

Boom Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 20 Mar 2025
Black points: 1,004
Disputed amount: €2,500
Safety Index 4.8 Low
Our verdict Insufficient evidence from casino

Parimatch Casino IN - Player's deposit is delayed.

Unresolved Submitted: 20 Mar 2025
Black points: 250
Disputed amount: 15,000 INR
Safety Index 5.8 Below average
Our verdict Insufficient evidence from casino

Bruce Bet Casino - Player’s account has been closed unexpectedly.

Unresolved Submitted: 20 Mar 2025
Black points: 1,899
Disputed amount: €3,500
Safety Index 4.0 Low
Our verdict No reaction policy

Sisal Casino - Player’s account has been suspended.

Unresolved Submitted: 20 Mar 2025
Black points: 139
Disputed amount: €550
Safety Index 9.6 Very high
Our verdict No reaction policy

SlotMonster Casino - Player’s account has been closed without explanation.

Unresolved Submitted: 19 Mar 2025
Black points: 829
Disputed amount: 7,658 USD₮
Safety Index 2.8 Very low
Our verdict No reaction

Bally Bet Sportsbook & Casino Ontario - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 19 Mar 2025
Black points: 60
Disputed amount: C$70
Safety Index 8.5 High
Our verdict Insufficient evidence from casino

Bruce Bet Casino - Player’s account has been closed after a withdrawal attempt.

Unresolved Submitted: 19 Mar 2025
Black points: 3,065
Disputed amount: €5,600
Safety Index 4.0 Low
Our verdict No reaction policy

King's Chip Casino - Player's withdrawal is delayed.

Unresolved Submitted: 19 Mar 2025
Black points: 340
Disputed amount: £1,648
Safety Index 0.0 Very low
Our verdict No reaction

Fast Slots Casino - Player requests restoration of winnings.

Unresolved Submitted: 18 Mar 2025
Black points: 114
Disputed amount: €300
Safety Index 2.0 Very low
Show more complaints (+10)
Showing 1,751 - 1,760 of 5,125 complaints
1...175 176 177...513
Go to pageof 513 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.