03/2026
03/2026
Read our Mad Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
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This review examines Mad Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Mad Casino scored a Very low Safety Index of 1.7, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Continue reading our Mad Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Mad Casino, we have looked closely into the Terms and Conditions of Mad Casino and reviewed them. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based on our estimates or gathered data, Mad Casino is a medium-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Mad Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Mad Casino has achieved a Safety Index of 1.7, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Mad Casino to be mostly fair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 14 complaints directly about this casino in our database, as well as 53 complaints about other casinos related to it. Because of these complaints, we've given this casino 64,832 black points in total, out of which 53,554 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 6 user reviews of Mad Casino in our database, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Mad Casino is owned by Softon Ltd, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Mad Casino is licensed by Anjouan Gaming in Comoros.
Mad Casino supports 22 deposit methods. This includes: Neteller, Skrill, VISA, Mastercard, Bitcoin (BTC), Online bank transfer, Litecoin (LTC), SEPA, Ethereum (ETH), Tether (USDT), Zcash (ZEC), DASH, Ripple (XRP), Tron (TRX), USD Coin (USDC), Solana (SOL), Bitcoin Cash (BCH), Dogecoin (DOGE), Shiba Inu (SHIB), TrueUSD (TUSD), Cardano (ADA), Ethereum classic.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 1,000 per day | EUR 100,000 daily net win limit |
| EUR 2,000 per week |
In our casino reviews, we always collect data about available languages and customer support options. The options available at Mad Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Spanish | |
|
24/7 |
| Portuguese | |
|
24/7 |
| German | |
|
24/7 |
| Finnish | |
|
24/7 |
| Swedish | |
|
24/7 |
| Italian | |
|
24/7 |
| Danish | |
|
24/7 |
| Greek | |
|
24/7 |
| French | |
|
24/7 |
| Polish | |
|
24/7 |
| Azerbaijani | |
|
24/7 |
| Norwegian | |
|
24/7 |
| Kazakh | |
|
24/7 |
| Uzbek | |
|
24/7 |
| Dutch | |
|
24/7 |
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Mad Casino, your account, withdrawals, or anything else. According to our tests and collected information, Mad Casino has a good customer support.
Players can enjoy these types of casino games at Mad Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Jackpot games, Live games, Keno, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 40 game providers are available. This includes Novomatic, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Quickspin, Igrosoft, Betsoft Gaming, Scientific Games (SG Digital), Playson, Amatic, Evoplay, BGaming, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Booongo (BNG), Relax Gaming, Ainsworth Game Technology, JILI, MGA, Kajot, Apollo Games, Konami, Spribe, Zitro, 3 Oaks Gaming, 1spin4win, Shady Lady, InOut, EGT Digital, Apex Gaming, Aristocrat, Hacksaw Gaming, Ruby Play, PG Soft (Pocket Games Soft).
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 5 bonuses from Mad Casino:
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Browse all bonuses offered by Mad Casino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with Mad Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mad Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to Mad Casino with other players, share your opinion, or get answers to your questions.
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