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HomeOnline CasinosStoneVegas Casino Review
StoneVegas Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
Show all (30)
  • Neteller
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • Neosurf
  • PostePay
  • Zimpler
Withdrawal limits
 per month
$7,000
 per day
$500
NovaForge Ltd
NovaForge Ltd
2025
< $1,000,000
OverviewBonusesUser reviews15Safety Index explainedDiscussion16Payment methods30

StoneVegas Casino Review

StoneVegas Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. StoneVegas Casino scored a Safety Index of 6.6. Given the fact that it is a new online casino, the assessment may change after further evaluation and gathering more data. Thus, we have marked it as a Fresh online casino for the time being. Continue reading our StoneVegas Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of StoneVegas Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of StoneVegas Casino, we thoroughly read and reviewed the Terms and Conditions of StoneVegas Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

Based upon our estimates and collected information, we consider StoneVegas Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we know, no relevant casino blacklists include StoneVegas Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

StoneVegas Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of StoneVegas Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about StoneVegas Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

StoneVegas Casino user feedback and reviews

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Judging by the 15 user reviews given to StoneVegas Casino, it has a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

StoneVegas Casino company data and licenses

StoneVegas Casino has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

StoneVegas Casino has a gambling license issued by Anjouan Gaming in Comoros.

Win and withdrawal limits, payment options

StoneVegas Casino accepts deposits via 30 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Neosurf, PostePay, Zimpler, Bitcoin (BTC), Siru Mobile, Bank transfer, Skrill 1-Tap, Rapid Transfer, Ethereum (ETH), MiFinity, Tether (USDT), Jetonbank, UTORG, Cardano (ADA), USD Coin (USDC), Bitcoin Cash (BCH), Litecoin (LTC), Ripple (XRP), Mach, SafetyPay, Khipu, Interac e-Transfer, WebPay, MuchBetter, Interac.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 200,000 per day
HUF 2,800,000 per month
CHF 500 per day
CHF 7,000 per month
CZK 12,500 per day
CZK 175,000 per month
NZD 1,000 per day
NZD 14,000 per month
PLN 2,000 per day
PLN 31,500 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at StoneVegas Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Czech Yes Yes Yes24/7
Greek Yes Yes Yes24/7
French Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Slovenian Yes Yes Yes24/7
Hungarian Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at StoneVegas Casino, account management, withdrawal process, etc. We would say StoneVegas Casino has an average customer support based on the responses we have received during our testing.

Slots and casino games at StoneVegas Casino

StoneVegas Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 112 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, SA Gaming, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, FBM Digital Systems., Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, NetGaming, OneTouch, Kiron Interactive, Revolver Gaming, On Air Entertainment, Reevo, PLAYHUB, Mascot Gaming, Amusnet (EGT), PlayPearls, Givme Games, Ela Games, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, 3 Oaks Gaming, CT Interactive, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Tequity, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Penguin King, Gaming Corps, VoltEnt, Leap Gaming, Ortiz, Gamebeat, Kajot, Hölle games, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, PatePlay, InOut, RakeRocket, EGT Digital, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.

Bonuses and codes offered by StoneVegas Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from StoneVegas Casino in our database, listed in the 'Bonuses' section of this page.

Note: In case you are looking for more information about this casino's bonus offers, visit our StoneVegas Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (30)
  • Neteller
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • Neosurf
  • PostePay
  • Zimpler
Withdrawal limits
 per month
$7,000
 per day
$500

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (13)
English customer support
All languages (13)
English live chat
All languages (13)

Game providers

Show all (112)
  • NetEnt
  • Nolimit City
  • TaDa Gaming
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Apricot (Microgaming)

Casino screenshots

StoneVegas_Casino_homepage_desktop
StoneVegas_Casino_game_gallery_desktop
StoneVegas_Casino_promotions_desktop
StoneVegas_Casino_homepage_mobile
StoneVegas_Casino_game_gallery_mobile
StoneVegas_Casino_promotions_mobile

Positives

  • Extensive collection of games from multiple providers
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Medium sized international casino
  • The website uses a translation feature to reach players in many languages
  • Brand new casino that hasn't been proven by time
Casino Bonuses

StoneVegas Casino bonuses

Browse all bonuses offered by StoneVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (15)

User reviews of StoneVegas Casino

This is a place to share experience with StoneVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 15 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 months ago
Pleasant design, a varied bonus system, and no withdrawal issues—this deserves my loyalty, thank you!
StoneVegas Casino
Dear Gaberinew,

Thank you for your kind feedback! We are glad to hear that you appreciate the design of our platform, as we've put a lot of effort into making it interesting and user-friendly. As for bonuses, we work hard to offer something new and exciting for all players, regardless of whether you're a newbie or a long-time player.

It is also great to know that your withdrawals went smoothly and without any problems. Fast and reliable transactions are a key part of ensuring that our players can fully enjoy their experience without unnecessary delays.

To make your time with us even more interesting, we recommend that you check out our live dealer games, regular tournaments and loyalty program, which are designed to increase value and maintain an exciting gameplay.

And of course, our support team is available 24/7 via online chat or at [email protected] to help with any questions, advice, or assistance you may need.

We wish you many smooth sessions, vivid emotions and an unforgettable atmosphere,
Stonevegas Casino
• 2 months ago
I try to change the sites I play on periodically to get a broader perspective, and now I've come to Stonevegas, and I'll definitely be staying here. The number of gams, the variety of the bonus system, and the support service that can help with any questions! I'll be parking here for a long time.
StoneVegas Casino
Dear Quroulaila,

Thank you for such a meaningful review! It's great to hear that, after trying different platforms, you decided to stay with us. We've put a lot of effort into creating a wide library of games and a bonus system that offers variety and value, so it's great to know that you like these aspects.

We're especially pleased that you mentioned our support team. Having a team that can help players quickly and professionally at any time is something we really pride ourselves on, because we know how important it is to be sure that help is always available when you need it.

Since you mentioned that you'll be with us for the long term, we'd like to make your experience even better. Be sure to check out our regular tournaments, bonus offers and loyalty program, which are designed to add even more excitement and rewards to your sessions. And to not miss anything and stay up to date with all the events, follow us on Telegram, Instagram and Twitter.

And of course, if you have any ideas for improving the game or a feature you would like to see, or if you need any help, do not hesitate to contact us. Our support service is available for you 24/7 via online chat or at [email protected].

We wish you a lot of fun, unforgettable wins and many pleasant moments,
Stonevegas Casino
• 3 months ago
Everything went smoothly, I liked the bonus system, the wagering requirement is quite achievble, and there were no problems with withdrawals.
StoneVegas Casino
Dear Driahampto,

Thank you for sharing your experience with us! We are happy to hear that everything went smoothly for you; from using our bonus system to the hassle-free withdrawals. It is especially nice to know that you find the wagering requirements reasonable, as we always try to design our offers in a way that brings real value to players.

In addition to bonuses, we are constantly working to keep the platform interesting with a wide games library, various bonuses and exciting tournaments. We also offer a loyalty program to reward players who choose to spend their time with us.

And if you need help, have questions or just want to talk, don’t hesitate to write to us. Our support team is available 24/7 via online chat or at [email protected].

We wish you smooth sessions and lots of great moments ahead,
Stonevegas Casino
• 3 months ago
Just a couple of days ago I won 79$, and I had difficulties with the withdrawal, and I contacted the support service, which promptly resolved everything, and in a couple of hours after the appeal money was with me, thank you very much support service!
StoneVegas Casino
Dear Jannabelan,

Thank you for sharing your experience with us! We are happy to hear about your win and congratulate you.

It is wonderful to know that our support team was able to quickly resolve your withdrawal issues. We are glad that the matter was handled efficiently and that your funds reached you without delay. We always strive to process transactions as quickly as possible, but sometimes situations arise beyond our control, such as delays on the bank’s side. This is why we offer our players a variety of withdrawal methods, from cards to cryptocurrencies, so that everyone can choose the most convenient option for their funds.

To stay updated and not miss anything, follow us on Telegram, Instagram and Twitter. There you will always find news, interesting offers and all the latest information about us.

If you have any questions, need advice, or want more details about our features, our support team is available 24/7 at [email protected].

We wish you exciting victories, thrilling adventures and joyful gameplay,
Stonevegas Casino
• 4 months ago
There is really nothing positive about this casino. I did my withdraw request on the 7th July. It is still processing and we are on the 17th July. They won't approve the withdraw most certainly and I will have to do the verification so I will have to wait even more days. Deposits are easy but the site doesn't want you to get the money out at all. It asks u when u get low in balance to cancel withdraw and always forces players to lose money.
  • Easy deposits
  • Worst Withdraw ever in a casino!
  • Support seems like bots only copy pasting
StoneVegas Casino
Dear PapanoelPT,

Following a review of your account in relation to your concerns, we would like to confirm that your withdrawal has been successfully processed, and the funds were dispatched on July 19, 2025.

The funds may take between 3 to 5 business days to reflect in your account; however, this timeframe is contingent upon the payment method utilised and the standards of your bank.

We would also like to draw your attention to the following points from our General Terms and Conditions, which you accepted when creating your account on our website:

"6.16:
The Company may delay processing of your withdrawal request to perform checks of your identity, account balance, source of funds and of your compliance with the Terms. In such cases, the Company may start and/or take part in and/or help in the investigation of the circumstances and you agree to provide support and assistance in any such investigation.

The Company reserves the right to postpone performing any payments or providing the sum of the winnings until all verification procedures and checks outlined in the Terms are successfully completed."

We sincerely value our customers' satisfaction with our website. Please be assured that we make every effort to process all withdrawal requests in a timely manner.

We hope this helps clarify the matter for you.

Our team wishes you all the best for your future activities!

Kind regards,
Stonevegas Casino
• 4 months ago
Still waiting for my money

One of the more disturbing aspects of this casinos behaviour and that is there commitment to irresponsible gambling or lack thereof. If you are running low on your balance whilst playing, they will prompt you to cancel your withdrawal and use those funds, amongst other sly tactics to pump more money back in, it’s extremely easy to almost press the cancel button as well etc. In my view, getting players to pump money back in, cancel their withdrawals or anything like that, opposed to allowing them to take their winnings and use it constructively or even non-constructively is the epitome of responsible gambling. This company is woeful at it and it’s a ringing indictment on their underhanded and make money at all costs(no pun intended) attitude.

I can’t stand this casino, at first I was impressed I won a couple times and liked the games etc, bonuses were good and I was excited because I read about fast withdrawals.

My experience has been a lot different, first they asked for no KYC which was odd I assumed they had to, I really hope they didn’t use my data from a sister site who I also struggled to get my money from.

More to the point, I requested a withdrawal Wednesday, the typical they cancelled it multiple times occurred after that, even though I was told it "looks good from our end and you will have the funds in your account very soon".

Their terms state payouts within 3 days so I should’ve had my withdrawal Friday, but obviously they cancelled it and gave me the run around. Then after being told there is nothing to be done over the weekend because the finance team don’t work on the weekends. They cancelled my payout Sunday morning then proceeded to blame me and say I did so, even though I had actually closed the browser for the first time since Wednesday and so I have proof I wasn’t even on the site. But because I was apparently the one who cancelled the withdrawal this again starts the whole 3 day time period for payment supposedly which is rubbish because they cancelled for no reason I can see and then to blame me is ridiculous.

Within one more day it will have been a week since my request. The support agents here are some of the worst, I get the same generic copy and paste response everytime and blab on about the fact that my withdrawal was initiated Sunday not Wednesday. One moment they are issuing me free spins the next they are saying they can’t issue free spins whilst I have an active withdrawal occurring, even though I clearly had free spins waiting to be used and was issued by them.

I really struggle to understand what is going on behind the scenes here, there is never a queue for support so they don’t seem that busy but I’m truly pissed off at the time wasting and lying and putting it on to me. Then just a flat out refusal to offer any concrete information about when I may see my money.

Support also said it’s a day after the initial payout request is when they are to start the process for payout and this is per the terms and conditions, which is a flat out lie it doesn’t say this at all, if it’s implied due to the request getting to them late in the day which carries over to thr next then fine but this isn’t what they said, they have implicitly lied and been underhanded and I detest the lot of them.

They essentially gaslight you and make you feel like you are misreading the whole situation that’s going on in front of your face.

Anyway I can’t write what I really feel about these people but glad everyone had a better experience than I
  • Lay out
  • Games
  • Bonus
  • Worst customer service, only provide vague/generic answers. What’s the point in having them?
  • Delay withdrawal without reason
  • Will cancel your withdrawal thus starting time frame for withdrawal again
  • Aim to deceive at all points during communication
  • Irresponsible gambling promotion.
StoneVegas Casino
Dear Jamesgn17,

Thank you for your message.

Upon reviewing your account in accordance with your concerns, we have observed that, prior to our ability to assist you with your earlier withdrawal requests, they were cancelled from your end within three business days.

Concerning the withdrawal request you submitted on Friday, July 11, 2025, it has been noted that this was cancelled by the payment provider.

We acknowledge that there are two pending withdrawals. We will make every effort to process your pending withdrawal request as expeditiously as possible.

We would also like to bring to your attention that we aim to process withdrawal requests within 3 business days; from the next day that the request was made, or from the day of the last processed withdrawal.

Please note that this timeframe excludes weekends and public holidays. The status of your withdrawal will be updated in your balance history once it has been processed.

You are permitted to maintain a maximum of three (3) active withdrawal requests, each separated by a duration of 24 hours. For the fourth request, you will need to await the processing of one of the previously submitted three withdrawal requests.
In addition, bear in mind that, in case you decide to revoke an existing pending withdrawal, the withdrawal process will recommence.

We hope this helps clarify the situation. If you have any further questions, feel free to reach out to us anytime at [email protected].

Our team wishes you all the best for your future activities!

Best regards,
Stonevegas team
• 5 months ago
The tiered VIP program is exclusively tailored to meet the needs of every player, making your experience worthwhile here. The more I logged in and played at this casino, the more benefits I unlocked, including on-site promotions and exclusive live chat access. What impressed me the most was the fact that the more I played, the more cashback I received. While I haven't yet reached the highest level, I'm eager to access higher withdrawal limits and a personalized account manager.
StoneVegas Casino
Dear Rahab.N23N24,

Thank you so much for your detailed feedback! It’s great to hear that you enjoy the multi-tiered VIP program and see the real benefits it brings. We designed this specifically to reward consistent play and make every session more valuable – from unlocking special promotions to gaining access to exclusive features.

We offer our players a lot of interesting things so, if you haven't yet explored our bonuses, regular tournaments, or live dealer games, we invite you to check them out. We put a lot of effort into bringing new and exciting options to enhance your overall gaming experience.

If you have any questions or would like more information about the opportunities available, our support team is available 24/7 at [email protected], or via chat and always happy to help.

We wish you bright emotions and a smooth journey to the highest level,
Stonevegas Casino
• 5 months ago
I signed up and the welcome deposit was credited along with 30 free spins. I had $60 in my account and was playing at $0.50 per spin and after 15 minutes, the spins and the $60 were gone. In short, I had no fun, not because I didn't win, but because I didn't get any good spins. With bonus conditions that are not easy, I have a hard time understanding why platforms keep the RTP so low. I hope the operator doesn't try to tell me the story that they have no control over the RTP, because they do. If the operator would just keep the RTP at the normal level, the site could be interesting. By the way, I've played on machines that I know very well, and as far as I'm concerned, my attempt is over for this casino. I encourage you to check what I'm saying and have more than 15 minutes of play.
  • Depositing is easy, but don't forget to activate your bonus.
  • The platform is different from other sites, but it is easy to navigate.
  • There is a 24-hour chatonline, but I haven't tested it.
  • Limited game library
  • Several games that didn't work and I was told to get another one
  • The bonus must be rolled over 35 times
StoneVegas Casino
Dear Denthedonk,

We are sorry to hear about for your experience.
It’s unfortunate to hear that you did not have much luck with us. Please note that we do not affect any winnings. Our casino offers licensed games from many top online gaming providers. You can see the names of the providers we work with under Casino on our website.

We cooperate with trusted game providers and are not able to interfere with game results or winnings. All of our games work with a random number generator which provides fair and random results.

Individual players should understand that because winnings are awarded randomly, the individual winnings may not correspond to the advertised RTP. They can expect a return in the range between zero and the maximum price level for each individual game.

Random play is not compensated, just because there has been a series of losing games does not mean that this will be followed by a series of winning games. The result of one bet does not affect the result of another bet. The games are random and therefore the players should only bet what they can afford.

Moreover, we would like to kindly draw your attention to the following articles from our Terms and Conditions:
8.3 :- You accept and agree that the result of the games on the Website is defined by a Random Number Generator and you accept the results of all such games. You agree that in the event of a discrepancy between the result of a game that appears on your screen and the game server utilized by the Website, the result on the game server shall prevail. You agree that our records will be the sole and sufficient evidence in determining the terms and circumstances of your participation in the relevant online gambling activity and the results of such participation.

We trust that this information will assist in clarifying the matter for you.

Should you require any additional assistance, please do not hesitate to reach out to our team.

Our team wishes you all the best for your future activities!

Striving for your happiness,
Stonevegas Casino
• 6 months ago
Initially, I absolutely loved playing at this casino. However, recently, I played a game by the provider Elk and I won $83. The game did not pay into my account and I reached out for help immediately. I was able to take a screenshot of the game and time I was playing. I provided them a screenshot and was told to wait 24 hours. After the 24 hours I continued to reach out and I was told I was a priority and it was going to be taken care of. I went back into game history for that day which was there previously and now it’s all deleted. There’s nothing, it shows that I didn’t even play that game. I still have the picture and I forwarded it to the owner of this casino. They own about 50 which is unfortunate because I play on some of those casinos. It isn’t the $83. The concern is that things were deleted an and dismissed. The reason I will not play is it could have easily been $1000. I cannot play at a casino I can’t trust.
StoneVegas Casino
Dear Bracon,

Thank you for sharing your experience! First of all, we would like to emphasise that our casino operates strictly within the established Terms & Conditions, and the entire gaming process is thoroughly logged both in our system and on the side of the game providers. Please note that we do not delete game history or ignore concerns – such data is recorded automatically and cannot be removed.

We would like to investigate your case in detail and get back to you with a full response regarding this matter. Could you kindly provide the email address you used when registering on our site? You can share this information here, via our 24/7 online chat, or by contacting us at [email protected].

We know how important transparency is, and we’re doing all we can to restore your confidence.

Best regards,
Stonevegas Casino
• 7 months ago
Pretty chill stuff, tbh. Just sat down with my bro to mess around a bit and it kinda popped off… Dunno how, but hit a couple nice wins. Took a bit to cash out, but they did pay, no drama. Games are fun, not too much brainwork, and the site’s easy as hell — even my grandma could figure it out . They drop some bonuses too, not crazy amounts, but still nice to get. So yeah, as long as you don’t go full degenerate and play smart — it’s a solid option.
StoneVegas Casino
Dear askSimoonss,

Thanks so much for your detailed review!

We’re really glad to hear that you had a great time – and congrats on those wins! It’s awesome to know that you found the site easy to navigate and enjoyed the games. We're always working to make everything as smooth, fast, and user-friendly as possible.

Thanks also for pointing out the withdrawal delay – we do our best to process all requests quickly and offer a range of withdrawal options, including crypto and e-wallets, so everyone can choose what works best for them.

And yes, we regularly offer different bonuses! To make sure you don’t miss out, we recommend following us on Telegram, Instagram, and Twitter – that’s where we post updates, bonus offers, and other news.

If you ever have suggestions or need help, feel free to reach out anytime, we’re here for you 24/7 at [email protected] or in chat.

Best of luck and may the wins keep coming,
Stonevegas Casino
• 7 months ago
If they didn't forget to give me bonus at first, would be perfect)) But later solved it thru chat. Games are cool, payout came in like 2 hours.
StoneVegas Casino
Dear Mirni,

Thanks for sharing your experience! We’re happy to hear that everything was resolved quickly via live chat, as we always strive to ensure a perfect user experience.

This is why we offer different withdrawal options, allowing you to choose the most convenient one for you. We’re also pleased to know that your payout arrived without any issues – that’s how we like to do things.

Happy to know you're enjoying the games too! If you ever need help with a bonus or just want to explore something new, we’re here for you 24/7 at [email protected] or in chat.

Wishing you more wins and smooth sessions ahead,
Stonevegas Casino
• 7 months ago
Tried this casino recently — the vibe is nice, slots hit sometimes. Made one withdrawal — went smooth. Still testing it out, but so far so good, nothing shady.
  • Nice atmosphere
  • Slots can pay
  • Withdrawal went without issues
  • Still new to it, need more time to judge
StoneVegas Casino
Dear Young.lion,

Thanks for giving Stonevegas a try – we’re glad that the first impression feels right! We are constantly working to ensure everything runs smoothly, so you can fully enjoy the game.

It’s great to hear that you liked the atmosphere and that the withdrawal went smoothly. This is exactly the kind of experience we aim to create.

And If you encounter any issues again in the future, our support team’s ready to help you 24/7 via Live Chat or at [email protected].

Enjoy the ride,
Stonevegas Casino
• 7 months ago
Nice casino with fast payouts. I've been playing for a few weeks, no issues. The slots are fun, and the bonuses are great. I recommend it!
StoneVegas Casino
Dear Sophispinner,

Thanks so much for the great review! We're really glad that you've had a smooth ride with Stonevegas Casino so far – fast payouts, fun slots, and bonuses that deliver are exactly what we aim for.

Appreciate the recommendation! And if you ever need anything, our team’s here for you 24/7 via Live Chat or at [email protected].

Wishing you more fun and fantastic wins ahead,
Stonevegas Casino
• 7 months ago
okay so i tried their live roulette last night, just for fun didnt expect much. ended up sitting there for like an hour) dealer was cool not all serious, actually laughed at some stuff in the chat. Stream didn’t lag, even on my crappy wifi)
  • dealers are friendly and keep the vibe relaxed not robotic like in some other places
  • the stream quality is actually decent, even on mobile no lag for me so far
  • one time the chat froze for like 2 mins not a big deal but still
StoneVegas Casino
Dear Goldkinghabib,

Thanks for sharing your experience. Sounds like you had a great time at the live roulette table! We're glad that the relaxed atmosphere, friendly dealers, and smooth streaming made your session enjoyable, even with that 'crappy WiFi'.

As for the quick chat freeze, we appreciate you pointing it out. We'll keep an eye on it to make sure everything stays seamless.

If you ever need anything or want to explore more live tables, our team is here 24/7 via Live Chat or at [email protected].

Wishing you more fun sessions and good vibes,
Stonevegas Casino
Safety Index explained

Safety Index of StoneVegas Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of StoneVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Fresh casino6.6/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low withdrawal limit: 7,000 CHF / month

Complaints about StoneVegas Casino and related casinos

(16)
16All1Opened0Unresolved13Resolved2Rejected

Complaints directly about StoneVegas Casino

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