HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,452Opened816Unresolved5,656Resolved13,411Rejected22,569
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

NationalBet Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 14 Aug 2025
Black points: 1,320
Disputed amount: £11,000
Safety Index 2.4 Very low
Our verdict Failed self-exclusion

Dachbet Casino - Player’s account remains open despite self-exclusion request.

Unresolved Submitted: 14 Aug 2025
Black points: 5,849
Disputed amount: €10,000
Safety Index 2.9 Very low
Our verdict No reaction policy

Love Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 14 Aug 2025
Black points: 401
Disputed amount: £2,000
Safety Index 0.7 Very low
Our verdict No reaction policy

Gorilla Wins Casino - Player's winnings have been confiscated.

Unresolved Submitted: 13 Aug 2025
Black points: 35
Disputed amount: £170
Safety Index 1.1 Very low
Our verdict No reaction policy

KingdomCasino.io - Player's account has been closed without explanation.

Unresolved Submitted: 13 Aug 2025
Black points: 294
Disputed amount: €1,490
Safety Index 1.8 Very low
Our verdict No reaction policy

Betiex Casino - Player is unable to withdraw due to delayed support response.

Unresolved Submitted: 13 Aug 2025
Black points: 38
Disputed amount: $254
Safety Index 5.7 Below average
Our verdict No reaction

Amerio Casino - Player’s withdrawal is delayed due to server issues.

Unresolved Submitted: 13 Aug 2025
Black points: 137
Disputed amount: 158 USD₮
Safety Index 3.5 Low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 13 Aug 2025
Black points: 152
Disputed amount: £500
Safety Index 0.6 Very low
Our verdict No reaction

OdinBet Casino - Player’s withdrawal is delayed due to account restrictions.

Unresolved Submitted: 13 Aug 2025
Black points: 658
Disputed amount: 4,000 USD₮
Safety Index 3.8 Low
Our verdict No reaction policy

KingdomCasino.io - Player's account has been closed and withdrawal canceled.

Unresolved Submitted: 13 Aug 2025
Black points: 208
Disputed amount: €910
Safety Index 1.8 Very low
Show more complaints (+10)
Showing 1,761 - 1,770 of 5,656 complaints
1...176 177 178...566
Go to pageof 566 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.