HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,032Opened924Unresolved5,349Resolved12,882Rejected21,877
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Booming Slots Casino - Player’s account has been closed and winnings confiscated.

Unresolved Submitted: 13 May 2026
Black points: 380
Disputed amount: £500
Safety Index 1.5 Very low
Our verdict No reaction

Betlife Mexico Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 13 May 2026
Black points: 318
Disputed amount: Mex$9,000
Safety Index 4.0 Low
Our verdict No reaction

Lucky Meister Casino - Player’s account remains closed despite repeated requests.

Unresolved Submitted: 13 May 2026
Black points: 2,283
Disputed amount: €7,500
Safety Index 2.3 Very low
Our verdict No reaction policy

Smash Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 13 May 2026
Black points: 91
Disputed amount: €280
Safety Index 4.5 Low
Our verdict No reaction policy

Foxygold Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 13 May 2026
Black points: 161
Disputed amount: €1,691
Safety Index 0.7 Very low
Our verdict No reaction

Mr Bit Casino RO - Player’s account has been closed and funds confiscated.

Unresolved Submitted: 13 May 2026
Black points: 807
Disputed amount: 8,830 lei
Safety Index 7.1 Above average
Our verdict No reaction policy

Mr. Thrills Casino - Player's withdrawal is delayed.

Unresolved Submitted: 13 May 2026
Black points: 223
Disputed amount: €1,000
Safety Index 1.0 Very low
Our verdict No reaction policy

Cashoomo Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 12 May 2026
Black points: 240
Disputed amount: $3,500
Safety Index 4.5 Low
Our verdict No reaction

Plump Casino - Player claims that payment has been delayed.

Unresolved Submitted: 12 May 2026
Black points: 6,542
Disputed amount: $39,600
Safety Index 2.3 Very low
Our verdict No reaction

StakeMania Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 12 May 2026
Black points: 2,266
Disputed amount: €19,940
Safety Index 2.0 Very low
Show more complaints (+10)
Showing 141 - 150 of 5,349 complaints
1...14 15 16...535
Go to pageof 535 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.