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OverviewBonusesUser reviews2Safety Index explainedDiscussion11Payment methods26
Koru Casino Review
In this review of Koru Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Koru Casino scored a High Safety Index of 8.1, which is why it could be considered a favorable option for most players in terms of fairness and safety. Keep reading our Koru Casino review to learn more about this casino and decide whether it is a good choice for you.
Is Koru Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Koru Casino review, we extensively examined and analyzed the Terms and Conditions of Koru Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based upon our estimates and collected information, we consider Koru Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Koru Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, Koru Casino has scored a Safety Index of 8.1, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: Koru Casino is linked to 6 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Koru Casino. They had a positive effect.
Terms and Conditions of Koru Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Koru Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Koru Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 0 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 377 black points in total, out of which 377 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Koru Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 2 players, Koru Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
Koru Casino is owned by Novatrix S.R.L., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Koru Casino was licensed by regulatory authorities in these specific countries or geographic areas: New Brunswick (New Brunswick), Comoros (Anjouan Gaming).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 3,000 per week
No win limit
EUR 15,000 per month
USD 3,000 per week
USD 15,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Koru Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
English
24/7
English
24/7
German
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Koru Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Koru Casino as average.
Koru Casino casino games and slots
Players can enjoy these types of casino games at Koru Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 130 game providers are available. This includes NetEnt, Novomatic, Nolimit City, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), OneTouch, Flatdog, Spinthon, Reevo, Bitpunch, Mascot Gaming, Spinoro, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, RCT Gaming, MGA, OctoPlay, HungryBear, Ready Play Gaming, Caleta Gaming, AvatarUX, Peter & Sons, Live88, Kitsune Studios, CT Interactive, Games Global, Winfinity, Vibra Gaming, 4ThePlayer, Mplay, Tornado Games, LAMBDA gaming, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, LIVE Solutions, Bulletproof Games, Ad Lunam, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, TrueLab Games, NowNow Gaming, Bang Bang Games, Betsolutions, Copacabana Games, SlotMill, Onlyplay, Oryx Gaming, Gaming Corps, Nucleus Gaming, VoltEnt, Leap Gaming, Gamebeat, Koala Games, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, Winspinity, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Apparat Gaming, InOut, PatePlay, Original Games, Barbara Bang, Clawbuster, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Ruby Play, Orbital Gaming, Ka Gaming.
Koru Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by Koru Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Koru Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(26)
Payment methods (26)
Withdrawal limits
per month
$15,000
per week
$3,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(3)
All website languages
EnglishEnglishEnglish
English customer support
All languages
(4)
All customer support languages
EnglishGermanEnglishEnglish
English live chat
All languages
(4)
All livechat languages
EnglishGermanEnglishEnglish
Game providers
Show all
(130)
Game providers (130)
Positives
Deposits and withdrawals via cryptocurrencies
Extensive collection of games from multiple providers
Wide variety of bonuses
Negatives
Live chat is available only after registration
Relatively new casino, not yet proven by time
Not all payment methods are available for all countries
Interesting facts
Casino uses a chatbot for customers' interaction
Contact support to set various responsible gaming limits
Browse all bonuses offered by Koru Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(2)
User reviews of Koru Casino
This is a place to share experience with Koru Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
While I like the design, name and simplicity of the website along with the game selection, there was a glitch when I checked my wagering progress and it cancelled it. I had $300 and it took the lot. There was no offer of help to sort it and they basically accused me of canceling it (what the heck? I only had $40 left to wager) For these reasons I probably won't go back
A a New Zealander I like the name
Good selection of ganes
NO DEPOSIT BONUS DOESNT WORK
Referrals also don't workNo help from support, just deflection and blame.
Not really a biggie but had registered an account via CasinoGuru with the promo code 'KoruGuru' to find out through support it's not available anymore even though I also know that CasinoGuru keeps their information in the website updated as much as possible. Just weird that every single other promo codes for Koru Casino via CasinoGuru do actually work lol.
Quick & friendly support
Website looks clean
Available to download for and IOS
No deposit bonus for NEW PLAYERS is not available.
Safety Index explained
Safety Index of Koru Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Koru Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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